Summary
Overview
Work history
Education
Skills
Timeline
Generic

MODUPE DOSUNMU

Swans,kent

Summary

Proficient in rail regulations and train operation, with expertise in signalling systems, emergency procedures, and radio communication. Demonstrates situational awareness, resilience under pressure, and adaptability to shift work. Skilled in operating various train equipment types and committed to punctuality while ensuring safety and efficiency. Possesses comprehensive route knowledge and readiness for emergency response, aiming to contribute to operational excellence within the rail industry.

Punctual train driver delivers reliable transportation service in collaboration with multidisciplinary team. Manages stress well to stay calm in stressful or emergency situations. Focuses on public safety and security by following established procedures and staying alert to potential hazards.

Overview

15
15
years of professional experience

Work history

Train driver

GTRAILWAY
Gillingham, Kent
12.2016 - Current
  • Participated actively in required training sessions, improving job competence.
  • Provided clear announcements over the PA system, ensuring effective communication.
  • Ensured passenger safety by adhering to strict driving protocols.
  • Honoured company policies and procedures at all times, maintaining professional standards.
  • Collaborated effectively with control centres for smooth operation coordination.
  • Displayed exceptional focus whilst navigating complex railway systems.
  • Utilised knowledge of route maps to plan efficient journeys.
  • Supported punctual arrival with keen attention to timetable adherence.
  • Repaired minor technical faults to avoid service disruptions.

Bus driver

Arriva
Maidstone, Kent
03.2016 - 11.2016
  • Handled cash transactions accurately when selling tickets onboard trains.
  • Kept accurate logs of trips, ensuring compliance with regulations.
  • Checked validity of passenger tickets or passes to prevent fraud.
  • Navigated different routes efficiently to reach destinations on time.
  • Assisted elderly or disabled passengers, promoting inclusivity and respect.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.
  • Handled emergencies effectively by applying first-aid training when necessary.
  • Managed difficult situations calmly, creating a peaceful environment onboard.
  • Used defensive driving techniques for minimising potential accidents.
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Ensured passenger safety by adhering to all traffic regulations.
  • Undertook routine vehicle inspections for safe driving conditions.
  • Followed company policies strictly, upholding professional standards at all times.
  • Reported any mechanical problems promptly for early resolution.

Customer service assistant

Lloyds Banking Group
Dartford, Kent
10.2014 - 03.2016
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Showcased strong communication skills when explaining promotions or discounts to customers .
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Offered helpful advice on product selection, leading to increased sales.
  • Managed time efficiently during peak hours to limit customer waiting periods.
  • Prioritised tasks during busy periods for maximised productivity .
  • Utilised product knowledge effectively whilst assisting customers with purchases decisions.
  • Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
  • Improved customer relations by managing customer complaints effectively.
  • Provided exceptional levels of customer service consistently; creating loyal customers .

Customer assistant

Sainsbury's
Crayford, Bexley
12.2012 - 04.2015
  • Ensured health and safety regulations complied within work premises at all times.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Assisted customers with product selection to ensure satisfaction.

Catering assistant

Blue Arrow
London
02.2012 - 12.2012
  • Followed recipes meticulously to maintain consistency in taste and quality.
  • Implemented hygiene protocols throughout daily duties ensuring safe food handling.
  • Ensured freshness of ingredients by properly storing them according to food hygiene standards.
  • Enhanced customer experience by promptly addressing queries and complaints.
  • Demonstrated knowledge of dietary restrictions by preparing suitable alternatives as needed.

Volunteer retail assistant

British Heart Foundation
Sidcup, Bexley
10.2010 - 02.2011
  • Helped in the preparation of window displays to attract potential customers.
  • Adhered stringently to health and safety guidelines whilst working on shop floor.
  • Coordinated shop floor activities for efficient operations throughout the day.
  • Sorted donations effectively, aiding the charity's fundraising efforts.
  • Maintained a clean, organised store environment for improved shopping experience.

Volunteer sales assistant

Cancer Research UK
Sidcup, Bexley
08.2010 - 02.2011
  • Handled cash transactions to ensure smooth checkout process.
  • Provided product knowledge to customers resulting in informed purchasing decisions.
  • Actively participated in team meetings to enhance overall store performance.
  • Worked closely with fellow volunteers to maintain efficient operations during peak hours.
  • Optimised sales by providing excellent customer service.
  • Processed returns and exchanges with minimal fuss for satisfied customers.
  • Facilitated seamless handover shifts through thorough reporting and communication.

Education

Master of Science - Railway Safety and Control Systems

University of Birmingham
Birmingham
09.2024 -

CMI Level 5 Diploma - Management and Leadership

Learndirect
London
03.2025 -

LEVEL 3 CAVA - ASSESSING VOCATIONAL ACHIEVEMENT

Brookandkirk
London
10.2023 -

BSC IN ACCOUNTING - ACCOUNTING

University of Ado EKITI
NIGERIA
01.2001 - 01.2006

Skills

  • Knowledge of rail regulations
  • Radio communication proficiency
  • Driving licence acquisition
  • Train operation understanding
  • Signalling understanding
  • Emergency response readiness
  • Adaptable to shift work
  • Train [Type] equipment operation
  • Situational awareness
  • Route knowledge
  • Resilience under pressure
  • Emergency procedures
  • Punctuality commitment

Timeline

CMI Level 5 Diploma - Management and Leadership

Learndirect
03.2025 -

Master of Science - Railway Safety and Control Systems

University of Birmingham
09.2024 -

LEVEL 3 CAVA - ASSESSING VOCATIONAL ACHIEVEMENT

Brookandkirk
10.2023 -

Train driver

GTRAILWAY
12.2016 - Current

Bus driver

Arriva
03.2016 - 11.2016

Customer service assistant

Lloyds Banking Group
10.2014 - 03.2016

Customer assistant

Sainsbury's
12.2012 - 04.2015

Catering assistant

Blue Arrow
02.2012 - 12.2012

Volunteer retail assistant

British Heart Foundation
10.2010 - 02.2011

Volunteer sales assistant

Cancer Research UK
08.2010 - 02.2011

BSC IN ACCOUNTING - ACCOUNTING

University of Ado EKITI
01.2001 - 01.2006

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MODUPE DOSUNMU