Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mobashar Iqbal

London,United Kingdom

Summary

Experienced hospitality professional focused on delivering exceptional room service. Known for consistently ensuring guest satisfaction through prompt and courteous service. Utilises strong communication skills and attention to detail to enhance guest experiences.

Overview

7
7
years of professional experience

Work history

Room Service Attendant

Hotel Deluxe
Birmingham, united kindom
2024.10 - Current
  • Streamlined room service process by ensuring timely delivery and setup.
  • Enhanced guest satisfaction with prompt and courteous responses to orders.
  • Managed meal delivery for guests, improving overall dining experience.
  • Maintained high cleanliness standards in all service areas.

Event Server

Monal
Islamabad , Pakistan
2022.02 - 2024.09
  • Enhanced guest satisfaction by delivering efficient and courteous service.
  • Maintained clean event areas for improved customer comfort.
  • Ensured compliance with health regulations by maintaining proper food handling procedures.
  • Fostered a positive dining atmosphere with excellent table manners and etiquette.

Casual Event and Room Service Server

Ramada Hotel
Lahore, Pakistan
2018.02 - 2022.01
  • Improved customer satisfaction by providing attentive and professional service.
  • Delivered impeccable service for enhanced dining experiences.
  • Achieved prompt resolution of complaints with diplomatic dispute management.
  • Managed high-volume orders to ensure timely delivery of meals.

Education

Master of Science - Management with Project management

BPP University
London
2024.10 -

Master of Arts - Political Science

university of Gujrat
Gujrat,Pakistan
2010.08 - 2014.09

Skills

  • Project Management
  • Housekeeping
  • Customer Service
  • Issue resolution
  • Quality Assurance
  • Self-motivated work ethic
  • Excellent communication
  • Punctuality
  • Strong work ethic

Languages

English
Advanced (C1)

Timeline

Room Service Attendant

Hotel Deluxe
2024.10 - Current

Master of Science - Management with Project management

BPP University
2024.10 -

Event Server

Monal
2022.02 - 2024.09

Casual Event and Room Service Server

Ramada Hotel
2018.02 - 2022.01

Master of Arts - Political Science

university of Gujrat
2010.08 - 2014.09
Mobashar Iqbal