Mobashar Iqbal
London,United Kingdom
Summary
Experienced hospitality professional focused on delivering exceptional room service. Known for consistently ensuring guest satisfaction through prompt and courteous service. Utilises strong communication skills and attention to detail to enhance guest experiences.
Overview
7
7
years of professional experience
Work History
Room Service Attendant
Hotel Deluxe
Birmingham, united kindom
10.2024 - Current
- Streamlined room service process by ensuring timely delivery and setup.
- Enhanced guest satisfaction with prompt and courteous responses to orders.
- Managed meal delivery for guests, improving overall dining experience.
- Maintained high cleanliness standards in all service areas.
Event Server
Monal
Islamabad , Pakistan
02.2022 - 09.2024
- Enhanced guest satisfaction by delivering efficient and courteous service.
- Maintained clean event areas for improved customer comfort.
- Ensured compliance with health regulations by maintaining proper food handling procedures.
- Fostered a positive dining atmosphere with excellent table manners and etiquette.
Casual Event and Room Service Server
Ramada Hotel
Lahore, Pakistan
02.2018 - 01.2022
- Improved customer satisfaction by providing attentive and professional service.
- Delivered impeccable service for enhanced dining experiences.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Managed high-volume orders to ensure timely delivery of meals.
Education
Master of Science - Management with Project management
BPP University
London 10.2024 -
Master of Arts - Political Science
university of Gujrat
Gujrat,Pakistan 08.2010 - 09.2014
Skills
- Project Management
- Housekeeping
- Customer Service
- Issue resolution
- Quality Assurance
- Self-motivated work ethic
- Excellent communication
- Punctuality
- Strong work ethic
Languages
English
Advanced (C1)
Timeline
Room Service Attendant
Hotel Deluxe
10.2024 - Current
Master of Science - Management with Project management
BPP University
10.2024 -
Event Server
Monal
02.2022 - 09.2024
Casual Event and Room Service Server
Ramada Hotel
02.2018 - 01.2022
Master of Arts - Political Science
university of Gujrat
08.2010 - 09.2014
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