Moaz Ahmed

• I worked as a lab assistant for a PhD student and acquired essential practical experience in neuroscience research. I helped with experimentation, data collection and analysis, and equipment maintenance. This improved my understanding of neuroscientific methods and gave me insight into the challenges involved in conducting brain research. I also gained knowledge about brain restoration, especially related to Alzheimer's and dementia, while enhancing my organisational and collaborative abilities.

By providing emotional support and company to patients during their hospital stay, I cultivated empathy and compassion. I enhanced my interpersonal skills through meaningful interactions with patients from diverse backgrounds, attentively addressing their concerns and offering comfort during difficult times. This experience reinforced the importance of kindness and strengthened my communication abilities.

• Supported the daily running of the store by assisting customers and ensuring a high standard of service. Managed stock levels, product availability, and store presentation. Maintained cleanliness and compliance with health and safety standards. Resolved customer queries efficiently, strengthening communication and problem-solving skills. Worked collaboratively with colleagues in a fast-paced retail environment to ensure smooth store operations.

Deliver mail and parcels to residential and business addresses across designated routes in Cardiff, consistently meeting delivery targets. Safely operate Royal Mail delivery vehicles. Sort and prepare mail efficiently to ensure accurate and punctual deliveries. Provide professional and reliable customer service, acting as a trusted point of contact for the public. Manage a physically demanding workload involving long-distance walking, lifting parcels, and working in all weather conditions, while demonstrating strong time management, reliability, and attention to detail in a fast-paced, time-critical environment.