Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
References
Languages
Timeline
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Moamen Elmoazamy

Dublin

Summary

Quality Expert with strong analytical skills, business acumen, and a passion for delivering high-quality results. Skilled at identifying root causes, improving processes, and driving operational excellence. Certified in Meta Ads Manager and Quality Assurance. Experienced in cross-functional collaboration and data-driven reporting.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Quality Expert (QER)

Covalen
Sandyford
04.2025 - Current
  • Identified recurring quality issues through data analysis, enabling a 15% improvement in process accuracy.
  • Partnered with cross-functional teams to implement new workflows, reducing errors and increasing efficiency.
  • Delivered actionable reports with insights that influenced key business decisions on quality strategy.

ID Reviewer

Covalen
Sandyford
08.2024 - 03.2025
  • Verified thousands of identification documents with 99% accuracy rate, ensuring compliance with client policies.
  • Detected and prevented potential fraud cases by cross-checking data with secure databases.
  • Maintained strict document security standards, contributing to enhanced trust in verification processes.

Ads Integrity Analyst

Covalen
Sandyford
08.2022 - 08.2024
  • Provided real-time workflow insights that increased operational efficiency by 20%.
  • Collaborated with product teams to successfully launch 3+ new workflows with minimal disruption.
  • Proactively flagged risks and process gaps, improving compliance with ad integrity standards.

Community Operations Analyst

Covalen
Sandyford
02.2021 - 08.2022
  • Investigated and resolved 1,000+ reported cases, achieving a high case-resolution rate.
  • Strengthened policy enforcement by monitoring abuse reports, helping reduce policy violations by 10%.
  • Developed scalable support solutions that improved user satisfaction scores.

Accounting Manager

Disney Egypt
Cairo
07.2016 - 02.2021
  • Oversaw accounting operations, producing timely and accurate financial reports that guided executive decisions.
  • Improved reporting processes, reducing closing cycle by 15%.
  • Enforced compliance with financial policies, ensuring audit readiness with zero major findings.

Account Executive

Disney Egypt
Cairo
07.2011 - 06.2016
  • Supported client accounts and financial reporting, achieving 100% accuracy in reconciliations.
  • Provided insights that helped secure long-term business relationships and improved service delivery.

Education

Profissional Diploma - Human resource

Cairo University
Cairo, Egypt
09.2015

Profissional Diploma - Computerized Accounting

Cairo University
Cairo, Egypt
09.2014

Bachelor’s Degree - Accounting & Finance

Cairo University
Cairo, Egypt
06.2011

Skills

  • Quality Assurance & Control
  • Process Improvement & Optimization
  • Root Cause Analysis & Problem-Solving
  • Data Analysis & Reporting
  • Business Process Management
  • Cross-Functional Collaboration
  • Workflow Compliance & Risk Mitigation
  • Stakeholder Communication & Client Support
  • Quality metrics
  • Policy enforcement

Certification

  • English Certificate C1 (EFSET), 07/01/25
  • Quality Assurance Certification (Covalen L&D), 05/01/23

Hobbies and Interests

  • Continuous Learning and Skill Development
  • Driving Operational Excellence

References

  • David Hayden, Operation Manager, +353852097538, www.linkedin.com/in/daviddhayden/
  • Declan Lawlor, Operation Manager, +353860767060, www.linkedin.com/in/declan-lawlor-37b892126/

Languages

  • Arabic, Native
  • English, Professional Working

Timeline

Quality Expert (QER)

Covalen
04.2025 - Current

ID Reviewer

Covalen
08.2024 - 03.2025

Ads Integrity Analyst

Covalen
08.2022 - 08.2024

Community Operations Analyst

Covalen
02.2021 - 08.2022

Accounting Manager

Disney Egypt
07.2016 - 02.2021

Account Executive

Disney Egypt
07.2011 - 06.2016

Profissional Diploma - Human resource

Cairo University

Profissional Diploma - Computerized Accounting

Cairo University

Bachelor’s Degree - Accounting & Finance

Cairo University
Moamen Elmoazamy