Moamen Elmoazamy
Dublin
Summary
Quality Expert with strong analytical skills, business acumen, and a passion for delivering high-quality results. Skilled at identifying root causes, improving processes, and driving operational excellence. Certified in Meta Ads Manager and Quality Assurance. Experienced in cross-functional collaboration and data-driven reporting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Expert (QER)
Covalen
Sandyford
04.2025 - Current
- Identified recurring quality issues through data analysis, enabling a 15% improvement in process accuracy.
- Partnered with cross-functional teams to implement new workflows, reducing errors and increasing efficiency.
- Delivered actionable reports with insights that influenced key business decisions on quality strategy.
ID Reviewer
Covalen
Sandyford
08.2024 - 03.2025
- Verified thousands of identification documents with 99% accuracy rate, ensuring compliance with client policies.
- Detected and prevented potential fraud cases by cross-checking data with secure databases.
- Maintained strict document security standards, contributing to enhanced trust in verification processes.
Ads Integrity Analyst
Covalen
Sandyford
08.2022 - 08.2024
- Provided real-time workflow insights that increased operational efficiency by 20%.
- Collaborated with product teams to successfully launch 3+ new workflows with minimal disruption.
- Proactively flagged risks and process gaps, improving compliance with ad integrity standards.
Community Operations Analyst
Covalen
Sandyford
02.2021 - 08.2022
- Investigated and resolved 1,000+ reported cases, achieving a high case-resolution rate.
- Strengthened policy enforcement by monitoring abuse reports, helping reduce policy violations by 10%.
- Developed scalable support solutions that improved user satisfaction scores.
Accounting Manager
Disney Egypt
Cairo
07.2016 - 02.2021
- Oversaw accounting operations, producing timely and accurate financial reports that guided executive decisions.
- Improved reporting processes, reducing closing cycle by 15%.
- Enforced compliance with financial policies, ensuring audit readiness with zero major findings.
Account Executive
Disney Egypt
Cairo
07.2011 - 06.2016
- Supported client accounts and financial reporting, achieving 100% accuracy in reconciliations.
- Provided insights that helped secure long-term business relationships and improved service delivery.
Education
Profissional Diploma - Human resource
Cairo University
Cairo, Egypt09.2015
Profissional Diploma - Computerized Accounting
Cairo University
Cairo, Egypt09.2014
Bachelor’s Degree - Accounting & Finance
Cairo University
Cairo, Egypt06.2011
Skills
- Quality Assurance & Control
- Process Improvement & Optimization
- Root Cause Analysis & Problem-Solving
- Data Analysis & Reporting
- Business Process Management
- Cross-Functional Collaboration
- Workflow Compliance & Risk Mitigation
- Stakeholder Communication & Client Support
- Quality metrics
- Policy enforcement
Certification
- English Certificate C1 (EFSET), 07/01/25
- Quality Assurance Certification (Covalen L&D), 05/01/23
Hobbies and Interests
- Continuous Learning and Skill Development
- Driving Operational Excellence
References
- David Hayden, Operation Manager, +353852097538, www.linkedin.com/in/daviddhayden/
- Declan Lawlor, Operation Manager, +353860767060, www.linkedin.com/in/declan-lawlor-37b892126/
Languages
- Arabic, Native
- English, Professional Working
Timeline
Quality Expert (QER)
Covalen
04.2025 - Current
ID Reviewer
Covalen
08.2024 - 03.2025
Ads Integrity Analyst
Covalen
08.2022 - 08.2024
Community Operations Analyst
Covalen
02.2021 - 08.2022
Accounting Manager
Disney Egypt
07.2016 - 02.2021
Account Executive
Disney Egypt
07.2011 - 06.2016
Profissional Diploma - Human resource
Cairo University
Profissional Diploma - Computerized Accounting
Cairo University
Bachelor’s Degree - Accounting & Finance
Cairo University