Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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MOAHMMED MORHAF ALLHAM

MOAHMMED MORHAF ALLHAM

Damascus

Overview

2
2
years of professional experience

Work History

Senior Service Advisor

GARGASH AUTO REPIAR
SHARJAH, SHARJAH
05.2024 - Current
  • Strong customer service and communication skills with the ability to explain technical issues clearly
  • In-depth knowledge of automotive maintenance, repair processes, and service procedures
  • Ability to diagnose customer concerns and translate them into accurate repair orders
  • Proficient in preparing cost estimates, service quotations, and repair recommendations
  • Excellent coordination between customers, technicians, and management
  • Skilled in using dealership management systems (DMS) and service software
  • Ability to handle customer complaints professionally and ensure high satisfaction levels
  • Strong time management and multitasking skills in a fast-paced environment
  • Knowledge of warranty policies, service contracts, and manufacturer standards
  • Ability to upsell maintenance services ethically and effectively
  • Attention to detail in documentation, invoicing, and service follow-ups

Education

Level 1 - ISDL -ENGLISH -MANAGMENT BUSINESS

Al Saada Private High School
SYRIA/Damascus
2023

Skills

  • Customer service
  • Technical liaison
  • Effective communication
  • Complaint resolution
  • Service quotations
  • Repair documentation
  • Team collaboration
  • Time management
  • Sales negotiation
  • Workshop operations
  • Service estimates
  • Cash handling
  • People Management
  • After-sales service
  • Product and service sales
  • Risk Management
  • Time efficiency
  • Stock management
  • Data entry proficiency
  • Stress management
  • Warranty administration
  • Supplier management

Languages

English
Upper Intermediate
B2
Arabic
Proficient
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Service Advisor

GARGASH AUTO REPIAR
05.2024 - Current

Level 1 - ISDL -ENGLISH -MANAGMENT BUSINESS

Al Saada Private High School
MOAHMMED MORHAF ALLHAM