Moahmmed Ali
London
Summary
Confident and reliable individual with experience working in fast-paced retail environments, delivering high-quality service while assisting 60+ customers per shift. Skilled at working under pressure, remaining organised and focused during busy periods while handling customer enquiries, resolving issues, and providing effective solutions. Strong communication skills with the ability to quickly build rapport with customers and create positive shopping experiences. Adaptable, proactive, and committed to contributing to a productive, customer-focused team.
Overview
2
2
years of professional experience
Work history
Volunteer Emergency Healthcare Assistant
Yardemelli Hospital
Mogadishu
2026.06 - 2026.08
- Completed 470+ hours of full-time hospital work experience, supporting healthcare staff in a high-pressure, resource-limited clinical environment.
- Assisted in the care of 20–25 patients daily, developing strong communication, teamwork, and interpersonal skills while maintaining a compassionate and professional approach.
- Supported administrative processes by organising patient prescriptions, medical records, and diagnostic scans, ensuring accurate documentation and efficient record management.
- Successfully completed a First Aid training course, gaining practical knowledge of emergency response and patient safety.
Seasonal Sales Assistant
Boots
2025.11 - 2026.01
- Delivered a positive shopping experience while assisting 60+ customers per shift with product enquiries, purchases, and general support.
- Provided excellent customer service by explaining product features and usage, processing returns and exchanges, and resolving customer concerns professionally and calmly.
- Maintained a clean, organised, and safe working environment by regularly cleaning the stockroom, emptying bins, and completing housekeeping tasks to support team efficiency.
Volunteer Admin
UK Home Care Ltd. Agency
2024.06 - 2024.09
- Provided supportive care to clients, ensuring they felt comfortable, valued, and that their personal needs were consistently met. Developed strong empathy, reliability, and organisational skills while working in a caregiving environment.
- Managed staff shifts and payslips, supporting smooth business operations. Developed proficiency in Excel spreadsheetsand effective communication with colleagues to ensure accurate administration.
- Assisted clients in developing personalised care plans, ensuring their individual needs, preferences, and health goals were documented and addressed effectively.
Education
Bachelor of Science - Biomedical Sciences
City, St Georges University of London
London 9 2025 -
A-Levels - Maths, Biology and Chemistry
Harris Clapham Sixth Form
9 2023 - 6 2025
GCSEs -
Mazahirul Uloom London
9 2018 - 6 2023
Emergency Medicine and First Aid course -
Yardimelli Hospital
Mogadishu 6 2025 - 7 2025
Skills
- Excellent customer service and communication skills
- Fluent in English, Arabic, and Somali
- Strong interpersonal skills with the ability to build rapport quickly
- Team player who works effectively in fast-paced environments
- Able to remain calm and professional under pressure
- Excellent time management and organisational skills
- Adaptable and quick to learn new systems and procedures
- Strong attention to detail and accuracy
- Reliable, hardworking, and self-motivated
- Problem-solving skills with the ability to use initiative
- Ability to maintain a clean, organised, and welcoming store environment
Affiliations
- Learning Languages
- Football
- Badminton
- Running
References
References available upon request.
Timeline
Volunteer Emergency Healthcare Assistant
Yardemelli Hospital
2026.06 - 2026.08
Seasonal Sales Assistant
Boots
2025.11 - 2026.01
Volunteer Admin
UK Home Care Ltd. Agency
2024.06 - 2024.09
Emergency Medicine and First Aid course -
Yardimelli Hospital
6 2025 - 7 2025
GCSEs -
Mazahirul Uloom London
9 2018 - 6 2023
A-Levels - Maths, Biology and Chemistry
Harris Clapham Sixth Form
9 2023 - 6 2025
Bachelor of Science - Biomedical Sciences
City, St Georges University of London
9 2025 -