Mo Miah
Letchworth Garden City,Hertfordshire,
Summary
Results-driven Sales Professional with proven experience managing the full sales cycle and consistently converting leads in fast-paced environments. A strong communicator with a natural ability to build rapport and exceed targets. Highly motivated and driven to set high standards, I am eager to take the next step in my sales career within a performance-focused team committed to growth and results.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Sales consultant
Safestore
Stevenage, Hertfordshire
2024.02 - 2025.11
- Managed the full sales cycle from initial enquiry to close, handling inbound enquiries both over the phone and face-to-face in store, qualifying customer needs and closing deals.
- Consistently worked towards team targets, performing at a high level and contributing to overall store performance.
- Built strong rapport with prospects both over the phone and in person, ensuring a smooth journey from enquiry to move in.
- Assisted both personal and business customers in selecting suitable storage solutions.
- maintained accurate CRM records and followed up on enquiries to maximise conversion rates.
Customer Service Assistant
Wilko
Letchworth Garden City, Herefordshire
2019.05 - 2023.09
- Applied over four years of customer service expertise to create outstanding experiences for shoppers. Interacted directly with customers at the checkout and on the shop floor, adeptly addressing enquiries and ensuring a positive shopping journey.
- Demonstrated exceptional communication abilities in a fast paced, face-to-face retail environment, engaging with a wide variety of customers.
Education
Bachelor of Arts - Business Studies - 2:1 (3.6 GPA)
University of Hertfordshire
Hatfield 2020.09 - 2023.07
Skills
- Lead Qualification and prospecting
- Objection Handling
- KPI and target achievement
- Customer relationship management (CRM)
Timeline
Sales consultant
Safestore
2024.02 - 2025.11
Bachelor of Arts - Business Studies - 2:1 (3.6 GPA)
University of Hertfordshire
2020.09 - 2023.07
Customer Service Assistant
Wilko
2019.05 - 2023.09