Mo El-Jaber
Leicester
Summary
Dynamic Business Consultant with a proven track record at Astrolabs, specializing in market development and operational optimization. Expert in client relationship management and strategic guidance, consistently driving sustainable growth. Recognized for exceeding sales targets and enhancing operational efficiencies, leveraging strong interpersonal communication and data analysis skills to deliver tailored solutions.
Overview
12
12
years of professional experience
Work History
Business Consultant
AstroLabs Incubators & Accelerators
Riyadh
02.2024 - Current
- Specialize in guiding businesses through the complexities of the Saudi Arabian market to achieve sustainable growth.
- business strategy, market development, and operational optimization within KSA.
- Collaborate with clients across various industries to provide tailored strategic guidance and actionable insights.
- Expertise in local market dynamics, regulatory frameworks, and cultural nuances, to craft customized solutions.
- Provide comprehensive support to help businesses align with both global best practices and Saudi market-specific needs.
- Expert in HR, PRO, and GRO services, supporting compliance, and facilitating smooth operations for businesses within KSA.
- Cultivate and maintain strong international client relationships, ensuring effective communication and collaboration across borders.
- Provide executive-level consulting to senior leadership and suit executives, helping them navigate the business landscape and make strategic decisions.
Sales Manager
Rose Energy Solutions
Loughborough
01.2020 - 01.2024
- Company Overview: Working for a commercial energy brokerage business
- Working for a commercial energy brokerage business, building a portfolio of clients from scratch and managing the operational and commercial aspects of the business
- Focusing on SME and Corporate accounts I was able to develop and maintain a portfolio of clients relationships
- Responsible for day-to-day operations
- Budgeting finances across the business
- Creating and developing new processes
- Data Management
- Managing new and existing client relationships and successfully winning new business
- Building and maintaining corporate relationships such as British Gas, Eon, Love Energy
- Research and data analysis to build sale pipelines
- CRM system creation and management
- Data Analysis
- Working for a commercial energy brokerage business
- Consistently Increased net revenue by 15% year on year
- Recruitment of 3 employees to meet business expansion plans
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Senior Account Manager
UCR Consultants LTD / Jonstar Energy Brokers LTD
01.2016 - 01.2020
- I was promoted to Senior Account Manager within 3 months of my employment where I also transferred knowledge and developed new starters to ensure they exceeded company targets
- Building and creating a continuous pipeline of B2B/C/G accounts where I was successful in maintaining customer relationships and outperforming sale targets in a challenging and highly competitive market
- Regularly exceeded monthly target sales by 500%
- Achieved 100% customer satisfaction feedback
- 550% on value target & +240% on site target
- Achieved 100% compliance target
- Achieved 100% KPIs target
- Won Top Performer award - Abu Dhabi Gran Prix
- Won Top Performer award - Marbella Holiday
Showroom Manager
Phones4U/Vodafone
01.2013 - 01.2016
- Managing the day-to-day operational management activities within the retail showroom whilst ensuring sales targets were achieved
- Handling customer complaints and queries, offering solutions and maintaining excellent service
- Supporting and training team members by conducting regular meetings and one-to-one discussions to improve performance and encourage growth
- Being the Regional Business leader, collaborating with the Regional Director on a regular basis to give feedback and explore opportunities for further enhancements to improve profitability and create more business opportunities, often presenting ideas to the team
- Developed one of the business's best sales forces in the region demonstrating a high turnover and top results in customer satisfaction surveys
- Regularly exceeded monthly target sales by 500%
- Consistently in the top 3 performers in the company
- Achieved 100% customer satisfaction feedback
- Continually hit all KPI targets allocated to me
- Promoted to Team Leader within my first 6 months of employment and Assistant Manager within 18 months of employment
- Achieved the highest ever sales turnover for third party brands (e.g
- Virgin Media)
Education
IT Diploma - Software Development
Rawlins Community College
Skills
- New business development
- Sales strategies
- Client relationships
- Interpersonal communication
- Customer service
- Negotiating
- Networking
- Sales Technique
- Sales Performance coaching
- Team management
- Personalized sales strategies
- Client account management
- Workload management
- Data analysis
- CRM management
- CRM software configuration
- Operational efficiencies
- Customer care processes
- Sales processes
- IT literacy
- Microsoft Office Applications
- Business strategy
- Market development
- Regulatory compliance
- Sales forecasting
- Process improvement
- Strategic development
- Operations management
Awards
- Top Performer award - Abu Dhabi Gran Prix
- Top Performer award - Marbella Holiday
Languages
- English
- Arabic
Personal Information
- Date of Birth: 01/02/93
- Nationality: United Kingdom
Accomplishments
- Winner of the Abu Dhabi Grand Prix by being the top performer
- Winner of the Marbella incentive for being the top performer
Languages
English
First Language
Arabic
Intermediate (B1)
B1
Timeline
Business Consultant
AstroLabs Incubators & Accelerators
02.2024 - Current
Sales Manager
Rose Energy Solutions
01.2020 - 01.2024
Senior Account Manager
UCR Consultants LTD / Jonstar Energy Brokers LTD
01.2016 - 01.2020
Showroom Manager
Phones4U/Vodafone
01.2013 - 01.2016
IT Diploma - Software Development
Rawlins Community College
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