M Joanna EMMANUEL
Barking,United Kingdom
Summary
Legal professional with expertise in regulatory compliance, case management, and legal documentation. Proficient in document drafting and client relationship management, ensuring high-quality results. Committed to supporting organizational objectives and enhancing stakeholder engagement.
Skilled in stakeholder engagement and client relationship management, fostering strong professional relationships while delivering high-quality results. Adept at conducting legal research and producing comprehensive reports, contributing to informed decision-making processes. Committed to leveraging core competencies to support organizational objectives and drive success within the legal sector.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Legal Executive
Womenion
Barking
2020.09 - Current
- Facilitated governance and regulatory queries for trustees, ensuring
- Responsible for governance and regulatory queries for trustees, ensuring compliance with relevant legislation.-
- Maintained secure and organised client data, improving data integrity and GDPR compliance.
- Cultivated relationships with stakeholders, enhancing communication effectiveness.
- Assisted in planning meetings and preparing minutes, ensuring accurate documentation.
- Executed 90 percent of company policies and supported compliance with
Charity Commission requirements.
Legal Officer
Swan Housing Association
Stratford
2022.08 - 2023.07
- Augmented organisation's legal compliance regarding gas and electrical safety measures.
- Managed caseload involving 150 breaches of tenancy agreements and contracts, ensuring swift resolution.
- Drafted legal correspondence and court documentation for hearings, streamlining legal process.
- Attended court hearings to represent organisation's interests.
Legal Assistant
J Sifford Solicitors
Ilford
2018.01 - 2020.08
- Supported in-house legal counsel through meticulous preparation of legal documents and litigation assistance.
- Coordinated diary for meetings and international calls to enhance scheduling efficiency.
- Managed multiple caseloads and contributed to litigation through thorough legal research and precise documentation.
- Summarised records for over 50 clients using Excel and legal databases to facilitate effective case management.
Administrative Assistant
Portsmouth City Council
Portsmouth
2018.07 - 2018.12
- Handled over 25 calls daily, providing comprehensive support to clients.
- Coordinated meetings for clients facing domestic violence, ensuring supportive environment.
- Identified and arranged training programs for clients to address needs in debt management, consumer rights, healthcare, and education.
- Organised office calendars to optimise scheduling of meetings and activities, enhancing overall productivity.
Telephone Advisor
Citizens Advice Bureau
Enfield
2010.06 - 2017.11
- Assisted 167 clients, offering legal guidance on various matters through telephone and face-to-face consultations.
- Collaborated with partner organisations and charities to enhance operational efficiency.
- Researched legal issues to support client claims, actively participating in discussions with counsel.
Secretary
Tees Black & Minority Network
Stockton-on-Tees
2010.03 - 2012.05
- Assisted trustees and directors with governance challenges and regulatory inquiries.
- Ensured compliance with policies and procedures to enhance service quality.
- Facilitated meeting planning by preparing minutes and reports to support decision-making processes.
- Implemented 99 per cent of company policies, reinforcing organisational integrity.
Secretary
Northeast Refugee Forum
Newcastle upon Tyne
2009.04 - 2010.02
- Bolstered legal and regulatory operations to ensure compliance and effective case management.
- Guided trustees in navigating governance and regulatory challenges to improve decision-making.
- Coordinated logistics for directors' meetings, including thorough agenda preparation and minute-taking.
- Mentored 3 trustees and 6 volunteers, helping them ascend to leadership positions.
Education
LLM Law/CILEX Level 6 - Corporate Governance and Law
University of Portsmouth
Portsmouth, United Kingdom 2019.09 - 2020.07
Legal Practice Course - Law
University of Law
London 2018.02 - 2018.04
High School Diploma - Health And Social Care
Teesside University
Middlesbrough 2006.09 - 2010.07
Skills
Regulatory compliance
Case management
Document drafting
Legal documentation
Litigation support
Legal research
Attention to deadlines
Stakeholder engagement
Client relationship management
Stakeholder engagement
LANGUAGES
English (Fluent)
French (Fluent)
Affiliations
- Charity work and Singing
- Travelling around the world
Accomplishments
Best Community Support Organisation Award (2025)
Certification
Full UK Driving Licence (clean)
Timeline
Legal Officer
Swan Housing Association
2022.08 - 2023.07
Legal Executive
Womenion
2020.09 - Current
LLM Law/CILEX Level 6 - Corporate Governance and Law
University of Portsmouth
2019.09 - 2020.07
Administrative Assistant
Portsmouth City Council
2018.07 - 2018.12
Legal Practice Course - Law
University of Law
2018.02 - 2018.04
Legal Assistant
J Sifford Solicitors
2018.01 - 2020.08
Telephone Advisor
Citizens Advice Bureau
2010.06 - 2017.11
Secretary
Tees Black & Minority Network
2010.03 - 2012.05
Secretary
Northeast Refugee Forum
2009.04 - 2010.02
High School Diploma - Health And Social Care
Teesside University
2006.09 - 2010.07