Miu Miu Russell

• Produced photo content, such as youtube thumbnails and instagram posts with excellent editing skills for both viewers and investors.
• Assisted in reaching target audiences by using multiple engagement platforms.
• Maintained an accurate stock count and organised storage system during events in which merchandise was sold.
• Engaged with guests at events to ensure the upmost customer satisfaction.
• Delivered on request's made by celebrity guests at events such as clothing food and drink to ensure comfort.

• Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
• Operated cash registers with accuracy and processed cash and card transactions.
• Assisted customers in locating specific items to boost satisfaction.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

I had the privilege to explore through creating learning materials for Westminster Abby, This focused on their depiction of the modern martyrs which adorn the west door of the Abby. My partner and I chose to present my piece as a informative video which focuses of the stories of both the modern and traditional martyrs of christianity. To piece this together we used resources available online as well as materials exclusive to the Abby, then created a story board for our final piece.

• Tagged products quickly and accurately with price tags and stickers.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Advised customers on options to donate and volunteer, building store resources.
• Promptly unpacked, shelved or stored donations to reduce clutter.
• Followed cleaning and disinfecting procedures to maintain shop cleanliness.
• Designed visually pleasing in-store and window displays to increase footfall.