Hi, I’m
MITZU SALAZAR
Bussines Support Professional
Leicester,LCE
Summary
A highly accomplished, commercially astute Operations and Business Support professional with a proven track record of driving process optimization, stakeholder management, and facility coordination across corporate, education, and non-profit sectors. Expert at managing large-scale logistics, leading high-performing teams, and implementing digital transformations that reduce turnaround times and operational costs. A bilingual communicator (English/Native Spanish) skilled at managing complex vendor relationships, coordinating high-profile corporate events, and delivering exceptional client experiences in fast-paced corporate environments.
Overview
20
years of professional experience
Work History
WQE College
Spanish Language Assistant
05.2023
Job overview
- Led speaking sessions for A-Level Spanish students, improving fluency, grammar, vocabulary, and cultural understanding in preparation for exams. Supported teachers with lesson materials, mock exam administration, and marking.
Ratcliffe College
Evening Supervisor
02.2023 - 05.2026
Job overview
- Assisted with the planning and organization of Sixth Form events and activities.
- Supervised students during study periods, ensuring a positive and productive learning environment.
Ratcliffe College
Spanish Language Assistant
09.2022 - 05.2026
Job overview
- Supported the Modern Languages Department with administrative tasks, ensuring the efficient operation of departmental activities.
- Prepared teaching resources and assisted with the organisation and delivery of speaking assessments and mock examinations.
- Delivered individual and group speaking sessions to help students prepare for A-Level examinations.
Voluntary Action Leicestershire
Front of House - Conferencing & Facilities Coordinator
03.2019 - 05.2022
Job overview
- Managed conference and room booking enquiries via telephone, email, and in person, providing information, quotations, and event coordination support.
- Coordinated conference bookings from initial enquiry through to invoicing and payment collection.
- Maintained accurate records, databases, and documentation to ensure compliance and efficient service delivery.
- Acted as the main point of contact for tenants, visitors, suppliers, and building users, resolving enquiries and issues promptly.
- Coordinated facilities and maintenance requests, liaising with contractors and service providers.
- Managed stock levels and ordered office supplies, stationery, cleaning materials, and conference resources.
- Supported the smooth day-to-day operation of the building and front-of-house services.
- Promoted volunteering opportunities and provided information and guidance to visitors and service users.
Umbilical Cordon Bank (BCU)
Sales Manager
12.2017 - 02.2018
Job overview
- Coordinated staff training and development activities to ensure consistency and quality standards.
- Maintained performance records and monitored team progress against targets.
- Built effective working relationships with clients and stakeholders, ensuring a professional customer experience.
Belcorp Corporation
Area Manager
04.2006 - 02.2017
Job overview
- Managed administrative and operational activities across a large sales district, supporting a team of 9 executives and 650 consultants.
- Coordinated communication, training, and support for a large network of consultants and managers.
- Maintained accurate records and monitored performance against organisational targets.
- Improved claims and complaints processes, reducing claims, exchanges, and refunds.
Education
IPAE (Peruvian Institute of Business Administration)Lima, Peru
Diploma Course from Strategic Business Management
01.2006
Instituto de Los AndesLima, Peru
Diploma in Higher Education from Business Administration, Marketing & Advertising
01.1995
University Overview
HND
Skills
Spanish language expert
Bilingual communication
Change management
Strong planning abilities
Outlook and Teams
Interests
Hobbies: Pilates, yoga, hiking, dance & travelling
OTHER DETAILS & INTERESTS
- Full Driving License
- DBS Check Enhanced
Timeline
Spanish Language Assistant
WQE College
05.2023
Evening Supervisor
Ratcliffe College
02.2023 - 05.2026
Spanish Language Assistant
Ratcliffe College
09.2022 - 05.2026
Front of House - Conferencing & Facilities Coordinator
Voluntary Action Leicestershire
03.2019 - 05.2022
Sales Manager
Umbilical Cordon Bank (BCU)
12.2017 - 02.2018
Area Manager
Belcorp Corporation
04.2006 - 02.2017
Instituto de Los Andes
Diploma in Higher Education from Business Administration, Marketing & Advertising
IPAE (Peruvian Institute of Business Administration)
Diploma Course from Strategic Business Management