Mitzi Freeman
Sittingbourne,Kent
Summary
Highly skilled administrative professional with extensive expertise in Microsoft Office, time management, and team collaboration. Demonstrates exceptional organisational skills, effective communication, and the ability to work independently. Proven track record in diary coordination, meeting organisation, minute documentation, project oversight, and event planning. Adept at providing comprehensive administrative support and managing external relations. Holds a UK driving license.
Overview
28
28
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Office Manager
Lansdowne Primary School
Sittingbourne, Kent
08.2021 - 01.2026
- Providing the day-to-day support in the office for a Primary school, duties include:
- - Dealing with parents both face to face and over the phone.
- - Financial budgets for the school
- - Organising school trips
- - Personnel issues
- - In Year Admissions
- - New year admissions
- - Upkeep of school records
- - CTF of pupil files
- - Teacher queries
- - Work closely with the Head teacher and other members of the SLT
Administration officer
Kent Enablement at Home, Canterbury Team, Kent County Council
Sittingbourne
03.2018 - 07.2021
- Working within the Kent Enablement team helping with the administrative tasks that need to be carried out in order to keep the service organised and running efficiently by:
- - Co-ordination of support workers covering a specific area
- - Processing referrals
- - Allocation of work to supervisors
- - Liaising with internal and external teams
- - Covering a more senior role when they are absent on a regular basis
- - Answering the phone
- - Organising correspondence into the client files
- - Keeping the office area and cupboards tidy
- - Using KCC internal computer programmes
- - Scanning case documents and saving them in the client files
Destinations Officer
Swale Sixth Form, Westlands Site
Sittingbourne
09.2016 - 02.2018
- Working with pupils of the school from Year 8 to Year 13 aiding them with their options and final destinations. Also working with the Sixth Form Team helping them with the everyday running of the Sixth Form. Duties include:
- - Meeting with students on a 1:1 basis
- - Giving presentations to classes
- - Diary management
- - Data entry
- - Data analysis
- - Organising Careers day
- - Liaising with external agencies
Secretary
Westlands Secondary School
Sittingbourne
10.2015 - 08.2016
- Working in a local school as one of the secretaries in a busy office. Duties include:
- - Writing Letters
- - Answering the phone
- - Front reception duties
- - Use of SIMS
- - Organisation of the Free school meal vouchers
- - Casual Admissions
- - Community work
Administration Officer
Kent County Council
Maidstone
03.2015 - 10.2015
- After working up in London for a while, I wanted to come back to Kent and had the opportunity to gain some more experience at the council on a temporary basis.
Legal Administrator
Lend Lease (EMEA)
London
10.2013 - 03.2015
- I had the opportunity to work as a Legal Administrator within the team which included the following duties:
- - Scanning
- - Binding
- - Filing
- - Manage Lend Lease PCG & Bond Applications
- - Manage the Subcontractor and Client Bond Registers
- - General Administrative support to the team
- - Subcontract queries
- - Assist with the running of intranet website - Legal Link
- - Assist in organising any training and preparing the material
- - Processing, recording and archiving of construction subcontracts
- - Setting up of meetings
- - Processing of invoices
Administration Officer
Kent County Council
Maidstone
11.2004 - 09.2013
- During my time at KCC I worked to three senior Policy Managers within KCC, helping them with whatever they needed to make things run smoothly. I did this by:
- - Looking after their diaries and keeping them organized.
- - Arranging and taking minutes of a variety of meetings, from small 1:1's to large director level that were attended by multi-agencies across Kent. Some of these meetings were used to disseminate important government legislation and top-level decisions made.
- - I was involved with the processing of invoices and maintaining three budget lines for the Policy Managers. This included both manually processing them, as well as using iProcurement. I had regular budget meetings with the managers and the finance department.
- - I was involved with the running of the office on a daily basis, and worked as part of a team to make sure that the phones were answered and enquiries taken care of, as well as working on my own initiative.
- - I helped with the putting together of presentations for managers by using PowerPoint, Word and Excel, as well as being a point of information for the others in my team.
- - I ran a rolling register for people in Kent on Guardianship Orders, which meant liaising with mental health professionals.
- - Due to the fact that I liaised with both internal and external agencies, I was the key person with regard to the keeping of and sharing of vital information.
Listing Officer
North Kent Magistrates Court
Medway
05.1998 - 10.2004
- - Preparing all the papers for court.
- - Running of internal computer system for the running of reports.
- - Basic office skills: typing, answering the phone, speaking to the public in person and over the phone.
- - Diary management - allocation of court time
- - Creating spreadsheets
- - Liaised with the public and court officials on a daily basis
- - Handled confidential information
- - Emailing and telephoning clients and professional bodies such as Police, and lawyers.
Education
BA (Hons) - History
University of Kent
CanterburyAccess to Teaching - Social Sciences and Humanities
Mid Kent College
MedwayO Level - English, Human Biology, Environmental Studies
New College
SwindonO Level - Geography, English Literature, History, Art, Maths, Computer Studies
Hreod Parkway School
SwindonSkills
- Microsoft Office proficiency
- Time management
- Team collaboration
- Independent work capability
- Organizational expertise
- Communication skills
- Diary coordination
- Meeting organization
- Minute documentation
- Project oversight
- Event planning
- Administrative support
- External relations
- UK driving license
Certification
- Kent County Council, Maidstone
- European Computer Driving Licence
- Microsoft Office Modules (75% and above)
Conferences
- Organized and ran conferences involving the disseminating of information and new policy from Central Government through Local Government to the multi-agencies across Kent.
- This included the collation, interpreting of data and putting together reports.
- Prepared and sent out flyers/invitations for various events from seminars, training courses to large conferences.
Timeline
Office Manager
Lansdowne Primary School
08.2021 - 01.2026
Administration officer
Kent Enablement at Home, Canterbury Team, Kent County Council
03.2018 - 07.2021
Destinations Officer
Swale Sixth Form, Westlands Site
09.2016 - 02.2018
Secretary
Westlands Secondary School
10.2015 - 08.2016
Administration Officer
Kent County Council
03.2015 - 10.2015
Legal Administrator
Lend Lease (EMEA)
10.2013 - 03.2015
Administration Officer
Kent County Council
11.2004 - 09.2013
Listing Officer
North Kent Magistrates Court
05.1998 - 10.2004
Access to Teaching - Social Sciences and Humanities
Mid Kent College
O Level - English, Human Biology, Environmental Studies
New College
O Level - Geography, English Literature, History, Art, Maths, Computer Studies
Hreod Parkway School
BA (Hons) - History
University of Kent