Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs. Experienced Tech Lead skilled in leading teams to achieve quality, safety and compliance standards. Identified development opportunities and improved processes to drive performance. Developed productive work cultures to aid growth in line with demand.Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.