Mitchell Plackett
Huthwaite,Nottinghamshire
Summary
Field Service Engineer with great ability of efficient time management and on-site troubleshooting, adept at resolving technical issues. Demonstrates proficiency in field service software, controller reprogramming, and electrical systems, complemented by a strong understanding of pneumatic systems. Skilled in client communication and technical support, ensuring seamless compressor operation and optimal performance. Committed to leveraging technical skills to drive innovation and enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Field Service Engineer
W.G Search Air
Nottingham, Nottinghamshire
12.2021 - Current
- Used various electrical testing equipment for reliable testing and proof for fault diagnosis
- Tested function and output of inverter drives and controllers.
- Helped customers to achieve optimal performance from compressor equipment.
- Facilitated communication between office personnel and customers to create an efficient repair time and knowledge of faults
- Planned and executed fault finding and diagnostic tests on Compressor and dryer equipment.
- Attended emergency on-site breakdowns to carry out repairs, working to minimise disruption and downtime.
- Carried out routine servicing on various brand of compressors
- Undertook Atlas Copco factory training
- Undertook Medical Air Gas training
- Provided technical support to colleagues to troubleshoot and repair equipment
- Enforced health and safety guidelines, minimising workplace incidents.
- Produced accurate, detailed job reports and further work reports to alleviate workload and increase efficiency.
- Delivered high standards of customer service to customers, consistently maintaining client satisfaction and trust
- Provided professional, reliable customer support, advice and problem-solving for optimised customer satisfaction.
Field Service Engineer
CSEM Technologies
Alfreton, Derbyshire
10.2020 - 12.2021
- Conducted regular maintenance to uphold high quality standards.
- Executed comprehensive failure analysis to prevent future breakdowns.
- Strictly adhered to safety protocols, minimising workplace accidents.
- Delivered on-call support ensuring uninterrupted operations and minimal downtime.
- Performed routine servicing on compressor and ancillary equipment.
- Scheduled service calls based on customer location and urgency within company contracts.
Maintenance Engineer
Attenborough Brush Limited
Nottingham, Nottinghamshire
06.2015 - 10.2020
- Scheduled manufacturing teams to ensure timely project completion.
- Achieved compliance with quality and safety standards through rigorous monitoring.
- Identified manufacturing issues swiftly to minimise downtime and resource loss.
- Contributed to overall production by performing sub-assembly tasks.
- Minimised plant breakdowns through effective Planned Preventative Maintenance (PPM).
- Utilised CAD software for designing equipment parts as required.
- Participated in training sessions to enhance knowledge of current engineering practices.
Education
NVQ Level 3 - Information Technology
Central College Nottingham
Nottingham 2016 - 2018
Skills
- Efficient time management
- On-Site troubleshooting and problem resolution
- Field service software knowledge
- Controller Reprogramming & Diagnosis
- Electrical systems knowledge
- Pneumatic system understanding
- Client communication
- Technical support
- Machinery installation
Certification
ECITB Safety Passport
Full Clean UK Drivers Licence
References
References available upon request.
Timeline
Field Service Engineer
W.G Search Air
12.2021 - Current
Field Service Engineer
CSEM Technologies
10.2020 - 12.2021
Maintenance Engineer
Attenborough Brush Limited
06.2015 - 10.2020
NVQ Level 3 - Information Technology
Central College Nottingham
2016 - 2018