Mitchell Marshall
Rainham,Havering
Summary
Knowledgeable engineering professional with over 20 years background in fault diagnostics and quality assurance. Approachable, helpful and supportive team player. Offers strong training and excellent analytical skills to learn new skills swiftly. Works at fast pace to meet tight deadlines. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
23
23
years of professional experience
10
10
years of post-secondary education
Work history
Regional Facilities Specialist
Virgin Active
London
08.2023 - Current
- Manage the maintenance, engineering and facility related safety within my region, ensuring there was close link to supporting the business operationally.
- Keep business in compliance with internal controls, industry regulations and health and safety requirements.
- Take accountability for the maintenance and engineering standards within every club in my area.
- Lead onsite club engineers to carry out PPM maintenance tasks as per SSoW.
- Monitor department priorities and coordinated team workflows to meet demand.
- Enforce compliance with relevant legislation and internal policies and procedures.
- Monitor equipment operation and facility systems to proactively detect malfunctions.
- Provide guidance to management regarding project bids for onsite improvements.
Senior Cluster Maintenance Manager
Virgin Active
London
12.2022 - 08.2023
- Implemented maintenance programme to manage operational efficiencies and reduce downtime.
- Monitored department priorities and coordinated team workflows to meet demand.
- Documented daily work performed in company logs and on equipment-specific reports.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Provided day to day management and leadership to the cluster and club engineers.
- Take ownership and managed all health and safety management system folder responsibilities for the facilities department.
- Provide support to all P1 & P2 reactive tasks ensuring the issue is resolved within agreed SLAs.
Senior Cluster Maintenance Engineer
Virgin Active
London, City of London
08.2018 - 12.2022
- Responded to plant breakdowns and emergency callouts.
- Liaised with contractors and third parties to facilitate specialist maintenance.
- Minimised plant breakdowns with rigorous Planned Preventative Maintenance (PPM).
- Carried out scheduled preventative maintenance requests on all machines, processes and assembly lines.
- Supported project managers in onboarding high-performing construction and delivery teams.
- Identified manufacturing issues quickly to minimise lost time and resources.
Building Services Manager
Virgin Active
London, City of London
09.2007 - 08.2018
- Led and supported inhouse facilities team to achieve objectives.
- Help Introduced new compliance and analysis initiatives to manage regulatory risks.
- Managed workflow to continuously exceed quality service goals.
- Developed trusting inhouse relationships with both facility and operation team and earned reputation for exceeding service standard goals.
- Completed documentation and logs each day, generating detailed weekly reports.
- Responsible for the performance and management of building services technician.
- Managed snagging of the building in cooperation with D&B and the director of safety engineering.
- upkeep of brand standards.
Building Services Technician
Holmes Place Health Clubs
London, City of London
06.2000 - 09.2007
- Checked and maintained all mechanical areas of the plant rooms including boiler, air handling units.
- Chemical test. That included backwash pool and spa filters/ozone de-ionizing vessels, mixing chemical to precised measures.
- Followed a preventative maintenance programme on all area including filter changes etc.
- Maintained the outside of the building on a regular basis.
- Maintained and kept the fire book updated
- Pool and spa water testing and balancing.
- Carried out electrical checks daily and replaced damaged fittings.
Education
Diploma of Higher Education - Principle of Business Studies
European College
City of London 01.1998 - 07.2000
Foundation Degree in Business Administration - Business Administration
London Metropolitan University
London 09.2000 - 07.2002
A-Levels - Technical Drawing & Chemistry
Mount Technical School
Saint Lucia 09.1994 - 07.1995
CXCs - CXCS
Clendon Mason Memorial Secondary
Saint Lucia 09.1988 - 07.1993
Skills
- Facilities inspections
- Blueprint interpretation
- Building maintenance management
- Facilities staff recruitment
- Building inspections
- Facilities contractor management
- Operational support
- Production reporting
- Department management
- Strategic planning
- Workplace safety
- Compliance monitoring
- Risk mitigation
- Facilities maintenance
- Preventive maintenance
- Chemical safety
- Preventive and reparative maintenance
- BS 7671 code regulations
- Electrical fault diagnosis
- Lighting
- Electrical equipment maintenance
- HVAC systems
- IET wiring regulations
- STA Pool Plant Operation
- ISOH
- Heating and ventilation systems
- First Aid and CPR
- Incident reporting
Timeline
Regional Facilities Specialist
Virgin Active
08.2023 - Current
Senior Cluster Maintenance Manager
Virgin Active
12.2022 - 08.2023
Senior Cluster Maintenance Engineer
Virgin Active
08.2018 - 12.2022
Building Services Manager
Virgin Active
09.2007 - 08.2018
Foundation Degree in Business Administration - Business Administration
London Metropolitan University
09.2000 - 07.2002
Building Services Technician
Holmes Place Health Clubs
06.2000 - 09.2007
Diploma of Higher Education - Principle of Business Studies
European College
01.1998 - 07.2000
A-Levels - Technical Drawing & Chemistry
Mount Technical School
09.1994 - 07.1995
CXCs - CXCS
Clendon Mason Memorial Secondary
09.1988 - 07.1993
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