Mitchell Grenfell-Williams
Eastington,Gloucestershire
Summary
Confident Operations Director experienced in leading high-performing teams to achieve key objectives. Keen problem-solver and logical thinker for reliable issues identification and solution planning. Communicates well with diverse staff teams to engage, enthuse and motivate to success. I am driven personally and professionally to always exceed expectations. I have got to the position I am currently in through building good relationships internally and externally, and pride myself on integrity and work ethic.
Overview
9
9
years of professional experience
Work history
Operations Director
adi Facilities Engineering
Birmingham, West Midlands
04.2025 - Current
- Led initiatives to streamline operational processes and improve efficiency.
- Developed training materials to onboard new team members effectively.
- Coordinated cross-functional teams to ensure alignment on project objectives.
- Implemented quality control measures to uphold high standards of service.
- Key Account Manager for major blue-chip companies
- Monitored daily operations to identify areas for process enhancement.
- Managed project timelines and deliverables ensuring alignment with stakeholder expectations.
- Led cross-functional teams to achieve project goals on time.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Managed procurement processes by sourcing materials and negotiating with suppliers.
- Evaluated bids from contractors and subcontractors to ensure value for money.
- Collaborated with cross-functional teams to gather necessary information for bids.
- Streamlined bidding process by introducing a more efficient system, improving turnaround times.
- Developed and maintained budgets to monitor departmental spending and resource allocation.
- Updated forecasting models, maintaining cash flow, balance sheet and profit and loss forecasting.
Operations manager
adi Facilities Engineering
Birmingham, West Midlands
02.2020 - 04.2025
- Oversaw daily operations ensuring adherence to quality standards and efficiency.
- Developed and implemented streamlined processes to enhance operational workflows.
- Managed cross-functional teams to improve collaboration and communication across departments.
- Conducted regular assessments of operational performance to identify areas for improvement.
- Developed project documentation including plans and schedules to guide project activities.
- Conducted regular meetings to review project milestones and address any arising issues.
- Developed comprehensive contract documents to ensure clarity and compliance across multiple projects.
- Reviewed and analysed contractual terms to provide recommendations for improvement and compliance.
- Reviewed and analysed bid submissions to assess quality and alignment with organisational goals.
Regional Facilities Manager
adi Facilities Engineering
Birmingham, West Midlands
09.2018 - 02.2020
- Managed multiple facility operations across various sites ensuring compliance with health and safety regulations.
- Developed and implemented maintenance programmes to enhance efficiency and reliability of critical systems.
- Coordinated with contractors and vendors to facilitate timely repairs and upgrades within budgetary constraints.
- Led teams in executing facility audits identifying areas for improvement and implementing corrective actions.
- Developed and executed training programmes to improve team performance and engagement.
- Collaborated with senior management to identify market trends and drive business growth.
- Conducted regular performance reviews to evaluate staff contributions and encourage professional development.
Site Facilties Lead
adi Facilities Engineering
Birmingham, West Midlands
07.2016 - 09.2018
- Led daily operations to ensure optimal functionality of facilities.
- Coordinated maintenance schedules to uphold safety and compliance standards.
- Implemented process improvements to enhance overall operational efficiency.
- Facilitated communication between clients and internal teams to address concerns and enhance service delivery.
- Managed maintenance schedules to ensure optimal functionality of facilities.
- Oversaw facility improvement projects to enhance operational efficiency and aesthetics.
Education
Level 3 electrotechnical City and Guilds - Electrical Apprenticeship
Stroud College
StorudIOSH Managing Safely -
Online
Skills
- Regulatory compliance
- Continuous Improvement implementation
- Risk and opportunity management plan
- Strategic partnership building
- Supplier optimisation and relationship building
- Operational planning and forecasting
- Outgoing personality
- Strong communication
- Business acumen
- Electrical engineering
- Profit and loss accountability
- Performance driving
Affiliations
- Spending time with my Daughters and Family
- Gym and Running
- Golf
- Padel
Accomplishments
I have received awards for Recognition of Customer Excellence, Fundraiser of the Year, Business Improvement of the Year in my time at adi Group. 700+ employees were up for these awards.
I have also personally ran a 3hour marathon in London (2024).
I ran from Stonehouse (Gloucestershire) to Birmingham for Children's Birmingham Hospital in 12hours raising an incredible amount of money for the hospital.
References
References available upon request.
Timeline
Operations Director
adi Facilities Engineering
04.2025 - Current
Operations manager
adi Facilities Engineering
02.2020 - 04.2025
Regional Facilities Manager
adi Facilities Engineering
09.2018 - 02.2020
Site Facilties Lead
adi Facilities Engineering
07.2016 - 09.2018
Level 3 electrotechnical City and Guilds - Electrical Apprenticeship
Stroud College
IOSH Managing Safely -
Online