Summary
Overview
Work history
Education
Skills
References
Timeline
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Mitali Biswas

Durham,United Kingdom

Summary

Dedicated professional with a strong background in team collaboration, customer service, and employee training. Proven expertise in lesson preparation and time management, ensuring efficient and effective operations. Highly adaptable with a positive attitude, committed to fostering a collaborative work environment. Seeking opportunities to leverage skills in a dynamic organisation focused on growth and development.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work history

Team member

KFC
Norwich, England
11.2021 - 05.2024
  • Developed training programs, leading to skill enhancement.
  • Collaborated effectively with team members to achieve our daily goals.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Provided excellent customer service to enhance business reputation.

Assistant Teacher (Mathematics)

Boali High school
Manikganj, Bangladesh
06.2019 - 03.2020
  • Prepared classrooms for lessons, ensuring all necessary resources were available.
  • Assisted lead teacher in grading assignments fairly and promptly, thereby providing timely feedback to students.
  • Maintained open communication with parents about their child's progress and behaviour.

Tutoring

Self Employed
Dhaka, Bangladesh
05.2012 - 05.2019
  • Identified gaps in knowledge through regular assessments; led to targeted tutoring sessions.
  • Offered after-school tutoring sessions for struggling students, leading to improved grades.
  • Developed personalized, 1:1 tutoring plans based on individual student needs.

Education

Master of Science - Mathematics

Jagannath University
Dhaka, Bangladesh
10.2017 - 06.2019

Bachelor of Science - Mathematics

Jagannath University
Dhaka, Banladesh
04.2012 - 06.2017

Skills

  • Programming languages- C, C, Fortran, Matlab, HTML
  • Team collaboration
  • Customer service
  • Lesson planning
  • Time management
  • Adaptability
  • Positive mindset

References


Jason Delph

Restaurant General Manager

KFC Mile Cross Lane, Norwich, NR6 6SD

Email: uk-milecrosslane-10612@yum.com

Mobile: 07596933697


Ujjal Mondal 

Career Development Fellow

Durham Business School

Durham University, UK

Email: ujjal.mondal@durham.ac.uk

Mobile: 07946343780

Timeline

Team member

KFC
11.2021 - 05.2024

Assistant Teacher (Mathematics)

Boali High school
06.2019 - 03.2020

Master of Science - Mathematics

Jagannath University
10.2017 - 06.2019

Tutoring

Self Employed
05.2012 - 05.2019

Bachelor of Science - Mathematics

Jagannath University
04.2012 - 06.2017
Mitali Biswas