Mitali Biswas
Durham,United Kingdom
Summary
Dedicated professional with a strong background in team collaboration, customer service, and employee training. Proven expertise in lesson preparation and time management, ensuring efficient and effective operations. Highly adaptable with a positive attitude, committed to fostering a collaborative work environment. Seeking opportunities to leverage skills in a dynamic organisation focused on growth and development.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
Team member
KFC
Norwich, England
2021.11 - 2024.05
- Developed training programs, leading to skill enhancement.
- Collaborated effectively with team members to achieve our daily goals.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Provided excellent customer service to enhance business reputation.
Assistant Teacher (Mathematics)
Boali High school
Manikganj, Bangladesh
2019.06 - 2020.03
- Prepared classrooms for lessons, ensuring all necessary resources were available.
- Assisted lead teacher in grading assignments fairly and promptly, thereby providing timely feedback to students.
- Maintained open communication with parents about their child's progress and behaviour.
Tutoring
Self Employed
Dhaka, Bangladesh
2012.05 - 2019.05
- Identified gaps in knowledge through regular assessments; led to targeted tutoring sessions.
- Offered after-school tutoring sessions for struggling students, leading to improved grades.
- Developed personalized, 1:1 tutoring plans based on individual student needs.
Education
Master of Science - Mathematics
Jagannath University
Dhaka, Bangladesh 2017.10 - 2019.06
Bachelor of Science - Mathematics
Jagannath University
Dhaka, Banladesh 2012.04 - 2017.06
Skills
- Programming languages- C, C, Fortran, Matlab, HTML
- Team collaboration
- Customer service
- Lesson planning
- Time management
- Adaptability
- Positive mindset
References
Jason Delph
Restaurant General Manager
KFC Mile Cross Lane, Norwich, NR6 6SD
Email: uk-milecrosslane-10612@yum.com
Mobile: 07596933697
Ujjal Mondal
Career Development Fellow
Durham Business School
Durham University, UK
Email: ujjal.mondal@durham.ac.uk
Mobile: 07946343780
Timeline
Team member
KFC
2021.11 - 2024.05
Assistant Teacher (Mathematics)
Boali High school
2019.06 - 2020.03
Master of Science - Mathematics
Jagannath University
2017.10 - 2019.06
Tutoring
Self Employed
2012.05 - 2019.05
Bachelor of Science - Mathematics
Jagannath University
2012.04 - 2017.06