Misty jane Manginsay
CAVITE,PHILIPPINES
Summary
Motivated and hardworking individual with strong communication, teamwork, and organizational skills. Eager to contribute positively to a professional work environment, learn new skills, and grow within the organization. Reliable, adaptable, and committed to providing quality work.
Customer Service Representative with strong ability to resolve customer issues and provide exceptional support. Consistently delivers positive interactions, contributing to customer loyalty. Strong communication skills coupled with empathetic approach, fostering trust and satisfaction. Proven ability to work collaboratively within teams, enhancing service delivery and operational efficiency.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Samsung Customer Service Representative
WORK SOURCE SOLUTIONS INC.
PASAY CITY
06.2022 - Current
- Assisted customers with product-related questions, feedback and complaints.
- Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
- Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
Education
Bachelor in Technical-Vocational Teacher Education - Food and Services Management
Sibugay Technical Institute Incorporated
Zamboanga Sibugay, philippines 08.2021 - Current
Skills
- Communication skills
- Customer service
- Teamwork and collaboration
- Time management
- Basic computer skills
- Microsoft Office / Google Workspaces
- Sales strategies
- Patient attitude
- Empathy understanding
Timeline
Samsung Customer Service Representative
WORK SOURCE SOLUTIONS INC.
06.2022 - Current
Bachelor in Technical-Vocational Teacher Education - Food and Services Management
Sibugay Technical Institute Incorporated
08.2021 - Current