Miss Stevenson
Norwich,Norfolk
Summary
Compassionate Healthcare Support Worker with history of improving patient care. Enhanced patient comfort and well-being by assisting with daily activities and providing emotional support. Recognised for excellent communication skills and ability to work within multidisciplinary teams. Hard working and would like to gain new skills to further career. Enthusiastic health care support worker with 20+ years of experience. Secures team success through hard work, attention to detail and excellent organisation.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Healthcare support worker
NHS NNUH
Norwich, Norfolk
2016.09 - Current
- Communicate with patients whilst respecting privacy and dignity at all times.
- Work closely with multidisciplinary team regarding head and neck cancer patients.
- Attended mandatory training courses on regular basis to keep skills updated.
- Maintained a clean, safe environment for all patients And staff.
- Maintain strict confidentiality of information regarding patients.
- Work professionally and well within a team..
- Maintained hygiene standards, cleaning and clearing patient rooms according to clinical area protocols.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Assists in minor oral surgery, labelling biopsies and correct information for histology.
- organise busy daily clinics to ensure all patients are seen on time.
Health care assistant
Norse Care
Costessey, Norfolk
2010.01 - 2016.08
- Prepared meals for patients, ensured balanced nutrition intake.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Ensured infection control measures were followed for safe environments for both staff and patients.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Worked closely with nurses to maintain high levels of communication.
- Provided emotional support to patients and their families during difficult times.
- Upheld patient confidentiality at all times whilst performing duties as per data protection.
Health care worker in the community
Norfolk County Council
Norwich, Norfolk
2007.08 - 2010.01
- Prepared meals according to dietary requirements for optimal nutrition intake of patients.
- Conducted risk assessments around the home setting, reduced potential hazards for patients .
- Delivered compassionate end-of-life care, eased distress during final stages of life.
- Participated in regular training sessions to stay up-to-date on healthcare best practices.
- Transported patients to appointments or outings safely and punctually, ensuring they met their commitments on time.
- Improved patient comfort by providing daily personal care tasks.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Education
GCSEs -
Hethersett high school
Norwich, NorfolkSkills
- Blood pressure measurement
- Palliative care experience
- Communicating with non-verbal patients
- Comforting distressed patients
- Patient observations
- Basic life support
- Infection prevention and control
- Confidentiality
- Safeguarding
- Emotional support
- Infection control protocol
- Manual handling training
Certification
NVQ 2 in health and social care
Care certificate completed NHS
Band 3 HCSW completed
Timeline
Healthcare support worker
NHS NNUH
2016.09 - Current
Health care assistant
Norse Care
2010.01 - 2016.08
Health care worker in the community
Norfolk County Council
2007.08 - 2010.01
GCSEs -
Hethersett high school