MISHA HAVEN

Stepped into a more strategic role with a broader regional scope and deeper partnership with senior leadership.

• Led hiring across the UK and EMEA for Customer Success, Engineering, People, Finance, Graduate and core business teams, aligning recruitment efforts with headcount planning and team goals.
• Took ownership of long-term hiring strategy, working closely with business leads to define priorities, plan pipelines and address future skills needs.
• Advised on organisational design and role scoping, using market insights and talent trends to support decision-making.
• Introduced structured interview processes and delivered hands-on training to improve hiring quality and team alignment.
• Improved the candidate journey by refining communication, feedback loops and onboarding touch points.
• Led early careers hiring and built out partnerships with universities to establish a consistent pipeline.
• Championed inclusive hiring by embedding practical changes to job design, outreach and selection.

Hired into the team to support fast-paced UK growth, delivering across key roles and building the foundations for a stronger TA function.

• Managed end-to-end recruitment across Customer Success, Operations and non-sales functions, working closely with hiring managers to define needs and deliver on timelines.
• Built candidate pipelines through direct sourcing, referrals and networks, helping to reduce agency use and speed up hiring.
• Provided clear, practical advice to hiring teams on job specs, CVs and interview process, gradually becoming a trusted partner.
• Focused on maintaining a strong candidate experience, keeping communication clear and consistent from first contact to offer.
• Contributed to early diversity and inclusion efforts through input on job content and interview panel design.
• Supported the development of early-stage hiring processes and documentation as the business scaled.

Delivered high-volume recruitment for Jaguar Land Rover, managing 80+ roles simultaneously while driving improvements in talent attraction and process efficiency.

• Built trusted partnerships with hiring managers and HR Business Partners to translate business goals into clear hiring plans and swift delivery.
• Forecasted recruitment needs and presented actionable insights through regular reporting, enabling better workforce planning and decision-making.
• Owned candidate sourcing and management from initial contact to offer, ensuring a consistent and positive experience that supported strong acceptance rates.
• Maintained rigorous compliance with company policies and employment law, safeguarding process integrity and risk management.
• Refined sourcing strategies and engagement tactics to enhance candidate quality and strengthen the talent pipeline in a competitive market

• Delivered high-velocity recruitment across approximately 65 roles, balancing speed with candidate quality and fit.
• Partnered with hiring managers to precisely define requirements and ensure recruitment aligned with business needs.
• Presented clear, actionable recruitment insights to stakeholders, facilitating confident decision-making.
• Managed vendor relationships through regular reviews, driving continuous improvement in service and candidate flow.
• Controlled job advertising across multiple platforms, ensuring accuracy and optimal timing to attract top talent.
• Identified inefficiencies in recruitment processes and implemented targeted improvements to enhance workflow.

• Delivered end-to-end recruitment management for five mid to large Further Education accounts, consistently meeting client expectations and timelines.
• Recruited across a diverse range of roles within FE colleges nationwide, tailoring strategies to meet specific client and sector needs.
• Proactively identified growth opportunities within existing accounts, driving increased business and deepening client partnerships.
• Ensured rigorous compliance with all regulatory and client specific requirements, safeguarding reputation and minimising risk.
• Directed and optimised a network of third party vendors, enhancing service delivery and maintaining high standards of candidate quality.
• Acted as a trusted advisor to clients, offering market insights and recruitment best practices to support their talent strategies.

• Managed recruitment activities for a major Further Education account worth £150 million, supporting critical hiring needs with accuracy and efficiency.
• Handled payroll and recruitment queries, ensuring seamless operational support and prompt resolution.
• Delivered temporary recruitment solutions, balancing speed with candidate quality to meet urgent staffing demands.
• Acted as the key liaison between candidates and hiring managers, facilitating clear communication and a positive candidate experience.
• Owned job postings across multiple platforms, optimising visibility and ensuring compliance with brand standards.
• Planned and coordinated recruitment events, contributing to successful large-scale hiring initiatives and employer branding efforts.