Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Languages
Timeline
Generic

Mirza Baig

Manchester,EN

Summary

Motivated Customer Service Professional experienced in delivering exceptional support and enhancing customer satisfaction. Demonstrated ability to manage multiple tasks in fast-paced environments while remaining organized and adaptable to change. Committed to creating positive shopping experiences and contributing to team success.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

reception job

Arcadia Library & Leisure Centre
manchester , Uk
02.2026 - 07.2026
  • Completed day-to-day duties accurately and efficiently.
  • Proposed innovative ideas and solutions that improved team performance and outcomes.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.

+ Edit or add your own

  • Evaluated customer needs promptly to deliver effective solutions.

Play Worker

MANCHESTER YOUNG LIVES
Manchester
10.2025 - 11.2025
  • Engaging kids in games and crafts and helping out setting up, all while keeping an eye on them to make sure that they are safe.
  • Supported children's play activities through engaging and creative interactions.
  • Collaborated with colleagues to develop age-appropriate programs and events.
  • Assisted in organizing materials and resources for various play sessions.
  • Provided guidance and support to children during structured playtime activities.
  • Observed children's behaviors to identify their needs and interests effectively.
  • Communicated with parents about children's experiences and progress regularly.

Back of House

KFC
Manchester , UK
07.2024 - 09.2024
  • Worked as part of a team to make burgers and fries.
  • Made sure my station was always clean and kept track of stock, going into the freezer when needed so we were able to serve more customers.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized various software and tools to streamline processes and optimize performance.

hosptial Porter

Sodexo
Manchester
02.2023 - 09.2023
  • Coordinated delivery of equipment to various wards, ensuring timely and accurate placement to support patient care.
  • Operated equipment to safely and efficiently move heavy items, contributing to streamlined operations.
  • Operated a pusher to push and turn material into the proper position for further processing.
  • Managed delivery and retrieval of items from vendors, maintaining inventory flow for hospital needs.

Education

GCSE -

MANCHESTER YOUNG LIVES
Manchester, UK
09.2024 - 07.2026

Entry Level 3 -

City Labs
Manchester, UK
09.2021 - 09.2023

Entry Level 3 -

Manchester College
Manchester, UK
09.2019 - 09.2021

Skills

  • Customer service
  • Communication
  • Effective communication
  • Written communication
  • Customer onboarding
  • Office equipment use
  • Computer skills
  • Time management
  • Teamwork
  • Team collaboration
  • Conflict resolution
  • Problem Solving
  • Process optimization
  • Initiative

Hobbies and Interests

  • Socialising
  • Watching movies
  • Listening to music

Languages

  • Urdu
  • English

Languages

Urdu
Elementary
A2
English
Upper Intermediate
B2

Timeline

reception job

Arcadia Library & Leisure Centre
02.2026 - 07.2026

Play Worker

MANCHESTER YOUNG LIVES
10.2025 - 11.2025

GCSE -

MANCHESTER YOUNG LIVES
09.2024 - 07.2026

Back of House

KFC
07.2024 - 09.2024

hosptial Porter

Sodexo
02.2023 - 09.2023

Entry Level 3 -

City Labs
09.2021 - 09.2023

Entry Level 3 -

Manchester College
09.2019 - 09.2021
Mirza Baig