Mirren Greaves

• Conduct detailed property inventory reports for residential rentals, including check-ins, check-outs, and interim inspections.
• Record the condition of fixtures, fittings, furniture, and cleanliness with accuracy and strong attention to detail.
• Take high-quality photographs and create clear, professional reports for letting agents and landlords.
• Communicate findings clearly to clients and resolve queries efficiently.
• Use digital inventory software and mobile apps to produce fast, consistent, and reliable reports.

• Assisted customers on the shop floor, ensuring high levels of service
• Handled cash and card transactions accurately
• Replenished stock and maintained tidy displays
• Worked as part of a team during busy sale periods
• Followed health and safety and store procedures
• Resolved customer queries and complaints with professionalism
• Carried out regular stock rotation to reduce waste and maintain freshness
• Received and organised deliveries to Aldi’s high standards
• Ensured all areas of the store, including the warehouse, were organised and hazard-

free

• Supported the management team with daily store operations
• Provided excellent customer service, fostering a welcoming atmosphere that enhanced shopper satisfaction and loyalty.

• Cleared snow and ice from commercial and residential properties, making sure the ground is completely free from any

slipping hazards.

• Blew and collected gravel from sites, staying cautious of the public and cars around me.

• Cut and trimmed commercial and residential properties in a timely manner.

• Trimmed shrubbery and trees to ensure plants aren't overgrown and causing a potential hazard to the general public.

• Creating and maintaining rock and mulch beds.

• Operated landscaping equipment to maintain grounds, and in adherence to company policy's and procedures.

• General landscaping tasks.

• Greeted and talked pleasantly with customers to promote positive image for business.

• Worked with managers to report and resolve customer issues or concerns.

• Delivered guest orders to correct tables or take-out counter.

• Looked for ways to serve without direction.

• Worked behind the bar, serving alcohol and taking food orders. Keeping in mind how much alcohol I am serving to each

customer.

• Followed national and local safety, health and sanitation guidelines to protect guests.

• Maintained high standards of customer service during high

-volume work shifts and fast-paced operations.

• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

• Collaborated with team to deliver timely service of items.

• Maintained clean and orderly appearance throughout kitchen and dining area.

• Helped management stay on top of supply needs by sharing information.

• Booked and checked in clients for rooms.

• Took payments for rooms.

• General housekeeping, such as cleaning the rooms and changing bedding etc.

Worked closely with team members to ensure timely service, enhancing operational efficiency during peak hours

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• Ensuring all customers receive exceptional customer service.

• Constantly checking that work environment is clean and presentable.

• Serving customers and suggesting recommendations.

• Preparing for opening and closing the store.

• Frying where needed.

• Stock rotation and preparation.

• Answering the phone to take orders.

• Monthly deep cleaning of the store.

• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

• Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.

• Answered phones to direct callers, schedule appointments and provide general office information.

• Scanned physical documents and uploaded them to databases.

• Directed clients and guests to correct departments, rooms and staff members.

• Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

• Organized conference room space and materials for internal and customer meetings, and took notes during meetings.

• Answered phone calls and emails to provide information, resulting in effective business correspondence.

• Responded effectively to sensitive inquiries or complaints.

• Managed physical and digital files and monitored spreadsheets.

• Ensuring the safe delivery of Covid-19 testing kits around the UK.

• Working within a team of

10 to provide safe and effective instructions on how to safely perform a Covid-19 test for accurate

results.

• Safely manoeuvring traffic into designated testing zones, and being on hand to help them through the process.

• Ensuring the public remained calm as the pandemic peaked and testing spaces filled up causing delays.

• Travelling across the United Kingdom to Covid hotspots.

• Safely assembling testing gazebos in a timely manner, without the risk of harming colleagues.

• Sanitising every station used/touched by a patient or employee to help prevent the spread of the virus.