Empathetic and dedicated individual with proven experience supporting children and young adults in residential settings. Skilled in creating safe, structured and nurturing environments while responding effectively to emotional and behavioural challenges. Strong ability to build trust, foster independence and support personal development with excellent problem solving and communication skills .Committed to safeguarding ,promoting wellbeing ,and delivering consistent, high quality care to each child .
Supported children and young adults daily, providing guidance, mentorship and emotional support.
Built trusting relationship to help young people navigate challenges and develop life skills.
Assisted in planning and delivering activities that foster social, emotional, and educational growth.
Monitored well being ,identified risk and liaised with families and professionals to ensure affective care.
Maintained accurate records and report in line with safeguarding and compliance standards.
Participated in team meetings, safeguarding trainings and professional development sessions
Working towards Level 3 Diploma in Residential Childcare
Ensured high-quality customer service through effective management of dietary needs and menu suggestions.
Addressed customer complaints with professionalism, resulting in improved overall experience.
Achieved employee of the month recognition several times due to consistent performance excellence.