Miroslava Ivanova
Clotton,Deeside
Summary
Dynamic and self-motivated professional with strong communication, organisation, and multitasking skills. Demonstrates exceptional problem-solving abilities and a keen attention to detail, supported by a solid foundation in business operations and customer service. Proficient in Microsoft Office applications, with the ability to work independently or collaboratively within a team. Committed to continuous learning and leveraging analytical skills to drive success in future career endeavours.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Delivery rider
Self- employer
Deeside, Flintshire
2019.10 - Current
- Delivered packages efficiently across assigned routes ,ensuring timely and accurate deliveries.
- Managed own schedule and workload as a self-employed worker.
- Handled customer interactions in a professional and polite manner.
- Ensured high standards of service and reliability under time pressure.
- Planned routes to improve efficiency and reduce delivery time.
- Maintained accurate records of deliveries and completed tasks independently.
Education
Bachelor of Arts - Business Management
Arden University
Manchester 2023.09 - 2026.05
Skills
- Communication skills
- Organisation & multitasking
- Problem -solving skills
- Customer service experience
- Ability to work independently and in a team
- Attention to detail
- Basic understanding of business operations
- Basic Microsoft Office - Word, Excel, Power Point
- Strong analytical and learning ability
- Self-motivated
Affiliations
- Competitive badminton - national . Sport and fitness training . Personal development.
Accomplishments
- Winner and medalist in multiple Welsh badminton tournaments
- Completed at national level in badminton competitions in Wales
- Achieved consistent ranking in regional competitive events
- Represented high - level performance in structured sports competitions
Certification
Full UK driving licence
Languages
English
Advanced
Bulgarian
Native
Timeline
Bachelor of Arts - Business Management
Arden University
2023.09 - 2026.05
Delivery rider
Self- employer
2019.10 - Current