Miriam Zahed

A motivated Biomedical Sciences graduate with a background in customer service. Through volunteering at a care home and hospital I have developed strong interpersonal skills such as written and verbal communication and am able to work with a wide variety of people. An effective communicator with excellent relationship-building and interpersonal skills that encourages team collaboration to ensure the highest level of customer satisfaction; strong analytical, problem solving and organizational abilities.

• and Skills Worked as a Chemistry and Biology tutor for pupils over a range of ages and skill sets, this developed my sense of responsibility and enhanced my leadership skills, whilst simultaneously developing my interpersonal skills. Eat Club charity youth leader, where we focus on ‘hard to reach’ young adults and teach them vital life skills like cooking and the importance of wellness and healthy eating, with the aim of tackling food inequality, poverty, and social inequalities. I have volunteered at Whittington Hospital and Spring Lane Care Home, where I shadowed clinicians and primarily cared for the elderly by talking to them when they felt anxious. In this, I am willing to be hands-on with patients and am an approachable individual who has strong communication skills. I have worked as a Hall Life assistant at university, which further developed my customer service and teamwork skills, along with incident investigation, problem-solving and campaign management. Have worked as the front-of-house server in Hala restaurant, where I would receive and confirm walk-in, telephone, and online reservations as well as other tasks. From this, I have a sales-driven attitude and the ability to work in a fast-paced customer service environment. Worked as a member of the RH100 panel at the university, where we worked on implementing changes to improve the student experience. This enabled me to enhance my teamwork, communication, and problem-solving skills.