Miriam Mäkelä
Llanelli,Carmarthenshire
Summary
Dedicated Support Worker skilled in providing personalised care to individuals with diverse needs. Facilitates emotional support and companionship, enhancing quality of life for service users. Tracks and documents progress, adapting strategies to meet individual requirements effectively.
Overview
2
2
Languages
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Health Care Assistant
Towey Castle
Llanelli, Carmarthenshire
05.2025 - 07.2025
- Documented care provided, ensuring accurate and up-to-date records were kept
- Supported residents with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Supported residents with mobility issues, using equipment safely to aid movement.
College Support Teacher
Fenix Kunskapcentrum
Vaggeryd, Jönköpings län
08.2018 - 03.2023
- Provided emotional and behavioural support, fostering a safe and inclusive classroom environment.
- Guided students in developing self-advocacy skills and confidence in their abilities.
- Facilitated small group sessions focusing on literacy and numeracy skills enhancement.
- Provided emotional and behavioural support to students, establishing a trusting relationship conducive to learning.
- Provided 1:1 assistance to SEN students with behaviour and learning difficulties.
Support Worker
Dean Healthcare
Bristol , Bristol
06.2006 - 01.2020
- Assisted service users with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Administered medication accurately and safely, following strict healthcare protocols to maintain service users well-being.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Offered emotional support and companionship, reducing feelings of isolation among service users.
- Encouraged service users to be independent and active members of society.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Escorted service users to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Tracked and documented service users behaviours, activity engagement, skills development and notable incidents.
- Provided support in social, physical and emotional areas to assist service users with integrating into local community.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Supported service users in managing their finances and budgeting, increasing their financial independence and security.
Education
National Diploma with Computer Bias - Business
Royal Forest of Dean College
Cinderford, Gloucestershire 09.1986 - 07.1988
Skills
- Record-keeping
- Personal care assistance
- Empathy and compassion
- Calm under pressure
- Confidentiality understanding
- Medication administration
- Emotional support
- Team collaboration
- Infection control
- Adaptable communication
- Cultural sensitivity
- Behavior management
- Clear communication
- Patient safeguarding
Languages
Finnish
First language
Swedish
Advanced
C1
Interests
- I have a keen interest in anything involving the care and behaviour of animals
- Collect anything Moomin
Timeline
Health Care Assistant
Towey Castle
05.2025 - 07.2025
College Support Teacher
Fenix Kunskapcentrum
08.2018 - 03.2023
Support Worker
Dean Healthcare
06.2006 - 01.2020
National Diploma with Computer Bias - Business
Royal Forest of Dean College
09.1986 - 07.1988