Miriam Gajárková, BA.
BISHOPS STORTFORD,UK
Summary
Highly skilled professional with expertise in customer service, communication, and leadership. Adept at multitasking, critical thinking, and maintaining composure under pressure. Recognised for organisational skills, creativity, and an approachable demeanour. Strong physical capabilities and excellent swimming proficiency complement a versatile skill set. Committed to delivering exceptional results while fostering positive interactions and continuous growth.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
Work history
Customer Service Supervisor – Line Checker
Ryanair
London Stansted
2024.08 - 2025.08
✓ Cabin preparation before flight including cabin safety equipment checks
✓ Passenger briefing, Safety demonstration, Passenger announcements
✓ Securing the passenger cabin for take-off and reporting to the Commander
✓ Passenger safety requirements observed during the flight
✓ Securing the cabin for landing and reporting to the commander
✓ Ensuring that all security checks and procedures are fully adhered to
✓ Onboard accounting and cash control including completing the bar paperwork, tallying the cash/stock
✓ Count and lodging the cash / paperwork at the end of the duty
✓ Attention, assistance and control
✓ Boarding and ground duties, including passenger marshalling
✓ Onboard sales on aircraft
Customer Service Supervisor
Ryanair
London Stansted
2022.09 - 2024.08
Junior Customer Service Supervisor
Ryanair
London Stansted
2021.12 - 2022.09
Junior Cabin Crew
Ryanair
London Stansted
2018.07 - 2021.11
Education
Bachelor's degree - Modern Greek Language and Literature - Philology
Masaryk University Brno
2014.01 - 2018.01
Food Analysis
Secondary Industrial School of Chemistry Brno
2010.01 - 2014.01
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Elementary School Brno - Bystrc
2001.01 - 2010.01
Skills
- Exceptional multitasker
- Customer service
- Communication
- Critical thinking
- Creative
- Leadership
- Organizational skills
- Open-minded and approachable
- Calm under pressure
- Physical strength
- Excellent swimmer
Language skills:
Czech – native speaker C2
Proficient (C2)
Slovak – proficient C2
Proficient (C2)
English – proficient C1
Advanced (C1)
Greek – proficient B2
Advanced (C1)
Russian – basic user A2
Upper intermediate
French – passive knowledge B1
Intermediate
German – basic user A1
Elementary
Hobbies and Interests
travelling, aviation, swimming, singing, writing poetry
FLIGHT INFORMATION
- Duty time over 8000 hours, flight time over 5000 h
- Operated on Boeing 737-700, 737-800, 737-8200
- UK Cabin Crew medical report valid, IAA CC Attestation valid
Timeline
Customer Service Supervisor – Line Checker
Ryanair
2024.08 - 2025.08
Customer Service Supervisor
Ryanair
2022.09 - 2024.08
Junior Customer Service Supervisor
Ryanair
2021.12 - 2022.09
Junior Cabin Crew
Ryanair
2018.07 - 2021.11
Bachelor's degree - Modern Greek Language and Literature - Philology
Masaryk University Brno
2014.01 - 2018.01
Food Analysis
Secondary Industrial School of Chemistry Brno
2010.01 - 2014.01
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Elementary School Brno - Bystrc
2001.01 - 2010.01