Summary
Overview
Work History
Education
Skills
Timeline
Manager

MIRCEA Profir

Manager
Belfast

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Floor Staff Member

Little Wing
Belfast
11.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Consistently achieved sales goals by successfully upselling and cross-selling products.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.

Bartender

The Errigle inn
Belfast
11.2021 - 10.2022
  • Performed opening and closing duties, , setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar presentable and well-stocked to meet customer needs.

Supervisor

Greens Pizza
Belfast
05.2020 - 09.2021
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.

Advanced Team Member

Allied Bakery
Belfast
09.2017 - 10.2019
  • Organize and lead a team of 8 people
  • Ensuring the target for the day is achieved
  • teamwork,communication,and attention for details
  • Treated associates with respect and courtesy, recognizing fellow employees using company incentive programs.
  • Problem solving ,and quick thinking
  • Complied with company policies, procedures and ethics standards, supporting employee satisfaction through regular check-ins and referrals to company health and wellness programs when applicable.

Education

Bachelor of Management Studies - Business Management

Ulster University
Belfast
09.2022 - Current

Skills

Cash Handling

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Timeline

Floor Staff Member

Little Wing
11.2022 - Current

Bachelor of Management Studies - Business Management

Ulster University
09.2022 - Current

Bartender

The Errigle inn
11.2021 - 10.2022

Supervisor

Greens Pizza
05.2020 - 09.2021

Advanced Team Member

Allied Bakery
09.2017 - 10.2019

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