Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Miranda Papageorgiou

London,UK

Summary

Dedicated professional with a strong background in outstanding customer service and teamwork in fast-paced environments. Demonstrates exceptional communication skills, calmness under pressure, and attentiveness to detail. Proficient in visual merchandising, pricing and markdowns, and merchandise replenishment. Adept at swift stock replenishment and maintaining health and safety compliance. Recognized for product expertise, sales reporting, and awareness of trends. Certified First Aider with a friendly, helpful, and confident approach to all tasks.

Energetic Retail Assistant with knack for creating welcoming shopping environments and increasing customer satisfaction. Successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. Known for excellent customer service and building strong relationships with regular shoppers, contributing to store loyalty and repeat business.

Overview

10
10
years of professional experience

Work History

Retail assistant

Primark
London, United Kingdom
08.2015 - 02.2025
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Boosted sales through suggestive selling techniques.
  • Maintained clean shop floor, promoting a welcoming environment.
  • Ensured visual merchandising standards with regular display updates.
  • Delivered excellent customer service by answering queries and providing product information.
  • Collaborated with store manager to identify fast-selling products and restock accordingly.
  • Assisted in stock replenishment to maintain store appearance.
  • Assisted customers in locating specific items to boost satisfaction.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Built lasting relationships with clients through customer service interactions.
  • Tagged products quickly and accurately with price tags and stickers.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Supported team members for improved operational efficiency.
  • Stayed updated on current promotions and new products to provide accurate information to customers.

Education

Bachelor of Arts - Arts Management

London South Bank University
London
09.2007 - 07.2011

First Aid at Work - First Aid

St Johns Ambulance
London
02.2022 -

Skills

  • Communication skills
  • Calm under pressure
  • Attentive to detail
  • Swift stock replenishment
  • Friendly, helpful and confident
  • Pricing and markdowns
  • Visual merchandising
  • Sales reporting
  • Merchandise replenishment
  • Product expertise
  • Outstanding customer service
  • Stock replenishment
  • Health and Safety Compliance
  • Teamwork in fast-paced environment
  • Awareness of trends
  • First Aider

Affiliations

  • Books
  • Dogs
  • Greek Mythology
  • Going to the Theatre
  • Dance

Accomplishments

Employee of the month from Primark voted by my colleagues for being a great team member and excellent communicator to customers.


Amazing recognition from customers on being helpful and helping them find what they are looking for.

Languages

Persian
Beginner
Greek
Beginner

References

References available upon request.

Timeline

First Aid at Work - First Aid

St Johns Ambulance
02.2022 -

Retail assistant

Primark
08.2015 - 02.2025

Bachelor of Arts - Arts Management

London South Bank University
09.2007 - 07.2011
Miranda Papageorgiou