Summary
Overview
Work history
Education
Skills
Timeline
Generic
Miranda Mumford

Miranda Mumford

Market Harborough,Leicestershire

Summary

My work experience spans a diverse range of skills, enabling me to adapt quickly and excel in any role.

I particularly enjoy nurturing growth by drawing upon the motivational mindset I have developed through my teaching and personal training background.

Recently, my focus has been on supporting economic development. This aims to reduce economic inactivity, promoting apprenticeships, collaborating with local employers, creating work experience opportunities, working with the DWP to address youth unemployment and partnering with secondary schools to support pupils in the job application and interview process.

I have also cultivated a strong interest in mental health support. By completing Level 2 courses related to mental health conditions, I have demonstrated a commitment to lifelong learning and breaking down barriers for individuals experiencing mental health challenges.

I firmly believe that change is one of life’s constants, and I embrace it with enthusiasm. This mindset makes me a reflective, adaptable and sociable professional who is always seeking opportunities to improve workplace outcomes.

Overview

21
21
years of professional experience
2001
2001
years of post-secondary education

Work history

Economic Development Assistant

Harborough District Council
Market Harborough, Leicestershire
09.2023 - Current
  • Working with skills providers to promote educational opportunities, retraining and career development for economically inactive individuals.
  • Organising job fairs and liaising with employers to promote employment opportunities within the district.
  • Conducting mock job interviews with secondary school pupils.
  • Advertising apprenticeship positions within the local district.
  • Use of Microsoft Excel, PowerPoint, Word and Teams.
  • Experience of using AI to leverage productivity.
  • Project Management of Economic Development projects across Harborough District.
  • Writing online business bulletin campaigns using Newzapp Software.
  • Content Creation for social media using Canva Pro.
  • Website maintenance.
  • Social media management of professional departmental Facebook, Instagram and LinkedIn accounts.
  • Proof-reading and editing communications.
  • Ensuring that all development, campaigns and policies promote diversity and inclusion.
  • Event management support.

Private Tutor

self-employed
Market Harborough, Leicestershire
09.2017 - Current
  • Private tuition for Early Years, Primary and Secondary school students in English and mathematics up to Functional Skills Level 2 and GCSE.
  • Strong experience of working with pupils with Special Educational Needs and disabilities (SEND).
  • Use of diagnostic assessments to inform teaching and learning.
  • Use of differentiated resources to meet learners' needs.
  • Application of varied teaching approaches (Visual, Auditory, Kinaesthetic and Digital) to accelerate learning.
  • Experience of teaching online via Zoom.

Customer Service Advisor

Harborough District Council
Market Harborough, Leicestershire
01.2019 - 08.2023
  • Answering inbound calls linked to council departments and providing advice to members of the public.
  • Signposting customers to appropriate DWP benefits and tax relief schemes.
  • Community support role- making referrals to foodbanks, domestic abuse charities, homelessness support and Turning Point.
  • Using a CRM system to manage public data in compliance with GDPR regulations.
  • Use of Language Link to make services accessible to customers with English as a second language.
  • Face 2 Face work to advocate for customers with disabilities.

Teacher and Assistant Head Teacher

Coventry City Council
Coventry
09.2003 - 07.2015


  • Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
  • Early Years leader of teaching, learning & assessment.
  • Designated Safeguarding Officer (DSO).
  • Family outreach work.
  • Performance management of teachers.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Coaching and mentoring for student teachers from Warwick University. Member of steering committee for mentors at Warwick University.
  • Specialist Leading Teacher for teaching English.
  • Development of educational and assessment policies.
  • Coordinating and delivering staff professional development.
  • Assistant Headteacher.
  • Strategic planning.
  • Quality and compliance assurance.
  • Liaising with external stakeholders.
  • Consultancy work and troubleshooting for OFSTED

Education

PGCE - Education

University of Warwick
Coventry
09.2002 - 05.2003

Bachelor of Arts - Lingusitics

University of Sussex
Brighton
09.1994 - 06.1999

NVQ Level 2 - foundations of a mental care practitioner; Understanding Social Housing

Free Courses Online TDQ
01.2022 - 06.2023

NVQ Level 3 - Personal Training

Premier Global
06.2016 - 11.2016

4 x A Levels (BBBC) 9 GCSES (A-B) -

Ripon Grammar School
Ripon, North Yorkshire

Skills


  • Teaching (Primary, Secondary & Functional Skills)
  • Coaching & Mentoring
  • Mental Health advocate
  • Local government and DWP experience

Timeline

Economic Development Assistant

Harborough District Council
09.2023 - Current

NVQ Level 2 - foundations of a mental care practitioner; Understanding Social Housing

Free Courses Online TDQ
01.2022 - 06.2023

Customer Service Advisor

Harborough District Council
01.2019 - 08.2023

Private Tutor

self-employed
09.2017 - Current

NVQ Level 3 - Personal Training

Premier Global
06.2016 - 11.2016

Teacher and Assistant Head Teacher

Coventry City Council
09.2003 - 07.2015

PGCE - Education

University of Warwick
09.2002 - 05.2003

Bachelor of Arts - Lingusitics

University of Sussex
09.1994 - 06.1999

4 x A Levels (BBBC) 9 GCSES (A-B) -

Ripon Grammar School
Miranda Mumford