Miral Gandhi
Didcot
Summary
Dynamic Restaurant Manager with a proven track record at Waterfront Cafe, excelling in financial management and performance evaluation. Adept at enhancing operational efficiency and driving revenue through strategic business planning and effective team coaching. Recognized for fostering a high-quality service environment while ensuring compliance with health regulations.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Waterfront cafe
Benson
09.2023 - Current
- Managed recruitment processes to attract top talent for various departments.
- Oversaw performance management processes ensuring fair evaluations across teams.
- Managed daily operations of a waterfront cafe, ensuring smooth service flow.
- Monitored kitchen operations to ensure adherence to health regulations and standards.
- Oversaw financial transactions to maintain accurate cash handling procedures.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Managed accounts payable, accounts receivable and payroll.
Multi-Unit Manager
Design Food Creations Ltd T/A Subway and Rio’s Piri Piri
01.2021 - 08.2023
- Ensured store compliance with food, hygiene, and health safety standards through collaboration with local councils.
- Developed services to expand business offerings and maximize potential.
- Oversaw daily administration, including record keeping and submission of required data.
- Managed store opening and closing procedures to enhance operational efficiency and maintain accurate records.
- Adhered to company policies, fostering a respectful work environment.
- Provided monthly summary reports, incorporating financial metrics and qualitative customer feedback.
- Executed performance goals using measurement tools and maintained consistent performance management processes.
- Conducted regular team meetings to establish goals, review performance, and ensure effective communication.
Business Manager
McDonald's Restaurant
11.2005 - 08.2020
- Developed comprehensive restaurant business plan to enhance customer demand and increase sales.
- Projected monthly profit and loss statements, analyzing sales, payroll, equipment, and food costs.
- Maintained up-to-date P&L accounting to ensure adherence to budget targets.
- Secured agreement on P&L budgets from Supervisor and Director to align financial expectations.
- Monitored compliance with government policies and devised strategies for operational goals.
- Ensured accurate weekly food inventory and order processing to maintain stock control.
- Sustained a consistent five-star service standard through regular evaluations and training.
- Oversaw recruitment processes to attract high-quality candidates while adhering to employment laws.
Education
CIPD Level 5 Associate Diploma in People Managemen
E-Carrers
02-2025
Diploma - Project Management
01.2020
Diploma - Health and Social Care
01.2020
Diploma - Safeguarding
01.2020
Postgraduate Level-7 Business Administration - Operation Management, Developing Management Skill, Financial Recourses Management, Marketing Communications
British Institute of Technology & E-commerce
01.2009
Skills
- Analytical skills and critical thinking
- Problem solving and adaptability
- Business planning and vision
- Financial management and budgeting
- Recruitment process
- Performance management
Languages
English, Hindi, Gujarati
References
References are available upon request
Timeline
Restaurant Manager
Waterfront cafe
09.2023 - Current
Multi-Unit Manager
Design Food Creations Ltd T/A Subway and Rio’s Piri Piri
01.2021 - 08.2023
Business Manager
McDonald's Restaurant
11.2005 - 08.2020
CIPD Level 5 Associate Diploma in People Managemen
E-Carrers
Diploma - Project Management
Diploma - Health and Social Care
Diploma - Safeguarding
Postgraduate Level-7 Business Administration - Operation Management, Developing Management Skill, Financial Recourses Management, Marketing Communications
British Institute of Technology & E-commerce
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