Mirain Owen
Perrysburg
Summary
Hardworking and passionate job seeker with strong interpersonal skills eager to secure HR position within the USA. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently working on HRCI qualification whilst already having achieved CIPD Associate certification in 2018. Looking to seek and maintain full-time position that offers professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Administrative Officer
Gwynedd Council
03.2022 - 09.2023
- Prepared and developed human resources information for employee handbooks and administrative publications to facilitate onboarding.
- Maintained current and relevant knowledge of employment issues and laws relating to HR.
- Implemented departmental policies and procedures and explained regulations and legal limitations to employees and management.
- Managed HR functions while maintaining employee discretion and practicing high level of confidentiality.
- Responded to questions and requests and provided general direction in-person, by email and phone.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Attending local job fairs in order to promote the organization and assist any potential applicants with any questions they may have.
- Monitor and action absence requests
- Action employee termination processes
Office Manager
Vaynol Plumbing And Heating
10.2019 - 02.2022
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling daily work for engineers.
- Coached new hires on company processes while managing employees to achieve maximum potential.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Delivered performance reviews, recommending additional training or advancements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Property Manager
Williams And Goodwin
01.2019 - 09.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Administered operations to handle needs of more than 100 tenants across approximately 85 property units.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
Bachelor of Arts - Business Studies With HR
Liverpool John Moores University
Liverpool, UK07.2018
Skills
- Onboard New Hires
- Conflict Mediation
- Tracking Leave
- Social Media Updating
- Policy Interpretation
- Training and Onboarding
- Performance Evaluations
- Professional Development
- Microsoft Office
- Maintain Employment Records
- Document Management
Certification
CIPD Associate Membership
PRINCE2 Certification
HRCIS in Human Resource Management
Languages
Welsh
Proficient
C2
English
Proficient
C2
Timeline
Human Resources Administrative Officer
Gwynedd Council
03.2022 - 09.2023
Office Manager
Vaynol Plumbing And Heating
10.2019 - 02.2022
Property Manager
Williams And Goodwin
01.2019 - 09.2019
Bachelor of Arts - Business Studies With HR
Liverpool John Moores University
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