Miracle Afeyodion
Gateshead
Summary
Accomplished Massage Therapist with a track record of enhancing client satisfaction through expert application of deep tissue, Swedish, and sports massage techniques. At Great North Run, significantly improved client retention by addressing chronic pain and customizing treatments. Skilled in customer service and reflective listening, adept at fostering positive client relationships and ensuring comfort.
Overview
2
2
years of professional experience
Work History
Massage-therapist
Great North Run
09.2024 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
Massage Therapist
Self Employed
02.2024 - Current
Support Worker
Myhomecare
11.2022 - 05.2024
Education
Level 3 Sport Massage Therapy -
Breeze Academy
Newcastle 05.2024
Master Of Science - Human Resources Management
Sunderland University
Sundered 10.2023
Skills
- Deep Tissue Massage
- Swedish Massage
- Professionalism and Ethics
- Stress Relief Massage
- Trigger Point Massage
- Anatomy knowledge
- Sports Massage
- Social skills
- Range of Motion Improvement
- Massage Therapy
- Treatment Planning
- Self-Care Practices
- Reflective listening
- Customer Consultation
- Business Management
- Administrative Procedures
- Customer Service
- Muscle and Soft Tissue Massage
- Chair Massage
- Range of Motion Assessment
Timeline
Massage-therapist
Great North Run
09.2024 - Current
Massage Therapist
Self Employed
02.2024 - Current
Support Worker
Myhomecare
11.2022 - 05.2024
Level 3 Sport Massage Therapy -
Breeze Academy
Master Of Science - Human Resources Management
Sunderland University
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