Minodora Tuvene

• Supervised daily bakery operations, ensuring high-quality service.
• Trained, coached and motivated staff to maintain excellent performance and teamwork.
• Managed inventory, orders and scheduling to optimise efficiency.
• Resolved customer issues promptly, maintaining high satisfaction levels.
• Provided excellent customer service leading to repeat business and customer loyalty.
• Handled cash and card transactions averaging £1,000+ per shift.
• Supported daily operations for a team of 5-10 staff, ensuring smooth workflow.

I Carried out day-to-day duties accurately and efficiently.

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Increased customer satisfaction by resolving issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Dealt with over 300+ customers per day, ensuring customer satisfaction and recurring customers.