Minnu Santhosh

• Providing care for patients across a range of specialties including general surgery, urology, vascular, ENT, and gynaecology.
• Responsible for assessing and managing pre-operative patients awaiting investigations, while supporting timely diagnosis, treatment, and discharge planning.
• The role involves caring for patients referred from ED following initial assessment, GP referrals, and inter-hospital transfers requiring specialist input.
• Experience also includes supporting patients with complex needs, including end-of-life and mental health care, while working collaboratively within a multidisciplinary team to deliver safe, efficient, and patient-centred care.
• Administering medication for pain management and symptom control.
• Implemented planned treatments with precision and care, prioritising patient wellbeing.

As an Apprentice IT Technician, I supported the IT Operations team in delivering effective and efficient IT services across the organization. My role involved assisting with day-to-day operational tasks, responding to IT Service Desk requests, and ensuring accurate and appropriate documentation is maintained. I handled telephone and in-person enquiries professionally, prioritizing workloads to meet deadlines and adapting to changing service priorities as required.

I actively participated in departmental meetings, contributing ideas to improve service delivery, and work closely with senior team members—including the IT Operations Manager and Server & Cloud Infrastructure Lead—to gain hands-on experience across different areas of IT support. Additionally, I monitored and promoted health and safety standards within the workplace, maintain confidentiality at all times, and adhering to all Trust and departmental policies and procedures.

As part of my apprenticeship programme, I also attended college sessions to develop my technical knowledge and skills, regularly reviewing my progress and learning objectives with my line manager.

I worked as a Bank Staff Nurse across a range of hospital specialties, delivering safe and patient-centred care in diverse clinical settings since I qualified and through my apprenticeship course.

This included supporting multidisciplinary teams, adapting quickly to different wards, and managing varying patient needs. My role involved assessing and monitoring patients, administering medications, maintaining accurate documentation, and ensuring high standards of care in line with clinical guidelines and policies

As a nurse working on a Surgical Receiving Unit (SRU), your primary duties and responsibilities involve the rapid assessment, stabilization, and preparation of patients who are either post-operative or acutely admitted for surgical care. You are responsible for conducting comprehensive nursing assessments, monitoring vital signs, managing pain and , administering medications, and ensuring surgical wounds are properly cared for. You play a key role in collaborating with surgical teams, anaesthetist's, and physicians to prioritize care and implement treatment plans. In this high-acuity, fast-paced environment, you must also coordinate safe transfers to operating theatres or surgical wards, ensure accurate documentation, and provide emotional support to patients and families during critical moments of care. The role requires strong clinical judgment, adaptability, and a proactive approach to patient safety and quality improvement.

As a nurse working on an Emergency Assessment Unit (EAU), my primary responsibilities involve the rapid assessment, stabilization, and ongoing monitoring of acutely unwell patients admitted directly from the emergency department or referred by general practitioners. I play a critical role in performing initial clinical assessments, administering medications and treatments as prescribed, and responding swiftly to changes in a patient's condition. My duties also include prioritizing care based on patient acuity, collaborating with multidisciplinary teams to formulate care plans, preparing patients for diagnostic tests or procedures, and ensuring safe and efficient transfers to appropriate wards or discharges. I maintain accurate and timely documentation, provide emotional support to patients and families during periods of uncertainty, and contribute to the smooth operation of the unit in a fast-paced, high-pressure environment.

Monitored patient health, behavioural and physical changes, promptly reporting concerns to senior members of staff.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Promoted and encouraged independence while assisting patients with daily routines.
Charted patient information related to vital signs, pain management and daily inputs and outputs.
Documented care plans, hospital actions and patient activities in line with best practices.
Communicated between healthcare professionals to improve patient care continuity.

Helped patients with personal care tasks, including meal assistance, toileting and mobility support.
Proactively asked patients and colleagues for feedback on personal performance to enhance skills and care delivery.
Monitored patient health, behavioural and physical changes, promptly reporting concerns to senior carers.
Attended staff training to keep up to date on care home regulations, best practices and safety standards.
Maintained and updated digital patient records and medical information.