BUSRA TURK
Londo,Middlesex
Summary
Dynamic and results-driven professional with expertise in business development, market analysis, and stakeholder management. Demonstrates exceptional leadership and team supervision skills, coupled with a strong aptitude for analytical thinking and problem solving. Proficient in customer relations, service excellence, and advanced IT skills including Microsoft Office Suite and CRM systems. Bilingual in English and Turkish, with a proven track record in social media marketing, market research, and telephone sales. Adept at multitasking and time management, aiming to leverage business intelligence tools to drive organisational success.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Business Development Representative
Kuzey Print & Sign
London, Enfield
2023.04 - 2025.03
- Identify and pursue new business opportunities, contributing to long-term market expansion strategies
- Conduct market research to identify emerging trends and potential clients
- Support relationship management with existing clients to drive repeat business
- Assist in the creation of marketing materials to support sales campaigns
- Developed tailored solutions meeting specific client needs whilst ensuring profitability.
- Negotiated contracts with prospective clients, securing profitable deals.
Operations Assistant / Supervisor
David Lloyd Clubs
London, Enfield
2018.03 - 2022.08
- Supervised a team of 14 staff, ensuring smooth day-to-day operations
- Worked closely with customer relations and administration teams to enhance the member experience
- Managed operational schedules, staff rotas, and facility coordination
- Consistently recognised for exceptional customer service and resolving member concerns
Assistant (Work Experience)
Turkish Bank Ltd
London, Greater London
2018.02 - 2018.02
- Provided front-line customer support, assisting clients and directing them appropriately
- Gained professional communication skills within a formal banking environment
- Adapted to new situations and learned new skills quickly.
- Showed initiative and willingness to take on new challenges.
Receptionist
Master Academy London
London
2016.07 - 2016.09
- Registered new clients, managed enrolments, and arranged payment plans
- Maintained accurate records of student data
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Tills Assistant (Work Experience)
Elgon Chemist
London
2016.04 - 2016.04
- Assisted patients with enquiries and ensured smooth communication within the pharmacy
- Developed customer care and confidentiality awareness
- Assisted senior staff in data analysis tasks to inform strategic decisions.
Education
BA (Hons) - International Business
University of Hertfordshire
Hatfield, Hertfordshire 2019.09 - 2023.09
Erasmus - International Business Year Abroad
IESEG School of Management
Lille, France 2022.09 - 2023.05
A-Level & BTEC Level 3 Extended Diploma - Business
Lea Valley Academy Sixth Form
London, United Kingdom 2017.09 - 2019.07
GCSEs - English, Mathematics, Science, Language
Lea Valley High School
London, United Kingdom 2012.09 - 2017.07
Skills
- Business Development & Market Analysis
- Communication & Stakeholder Management
- Leadership & Team Supervision
- Analytical Thinking & Problem Solving
- Customer Relations & Service Excellence
- Multitasking & Time Management
- Advanced IT Skills (Microsoft Office Suite, CRM Systems)
- Bilingual – English & Turkish
- Account management
- Business intelligence tools
- Sales strategy development
Custom
- Travel Enthusiast: Visited over 24 countries, developing cultural awareness and adaptability.
- Baking: Passionate about creative baking, enhancing precision and creativity.
- Tennis: Regular player, improving focus, strategy, and teamwork.
Languages
Turkish
Native
English
Native
Certification
Full UK Driving Licence
References
References available upon request.
Timeline
Business Development Representative
Kuzey Print & Sign
2023.04 - 2025.03
Erasmus - International Business Year Abroad
IESEG School of Management
2022.09 - 2023.05
BA (Hons) - International Business
University of Hertfordshire
2019.09 - 2023.09
Operations Assistant / Supervisor
David Lloyd Clubs
2018.03 - 2022.08
Assistant (Work Experience)
Turkish Bank Ltd
2018.02 - 2018.02
A-Level & BTEC Level 3 Extended Diploma - Business
Lea Valley Academy Sixth Form
2017.09 - 2019.07
Receptionist
Master Academy London
2016.07 - 2016.09
Tills Assistant (Work Experience)
Elgon Chemist
2016.04 - 2016.04
GCSEs - English, Mathematics, Science, Language
Lea Valley High School
2012.09 - 2017.07