Mindy Claire
Belvedere
Summary
A widely experienced and well-organised Talent Acquisition professional, with a vast range of direct sourcing experience from junior, mid-level and leadership recruitment across various specialisms in particular within the I.T./Digital/Ecommerce/Software Engineering space. Very keen to take on new challenges utilising my people, organisational and communication expertise. A 'can do' attitude who can work well with a team or a 'stand-alone' role and passionate about driving a positive hiring experience.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Senior Talent Acquisition Specialist
Zaizi
Hammersmith
02.2023 - 08.2023
- Built robust talent pipeline with focus on direct sourcing.
- Worked closely with hiring managers to prepare outlined roles to launch recruitment process.
- Delivered positive candidate experience from initial screening to offer.
- Attracted, engaged and nurtured top talent using different recruitment methods including LinkedIn, social media and online job boards.
- Recommended possible improvements to recruitment process, helping to reduce applicant drop-off rate.
- Conducted initial first screen interviews for high volume of candidates within target timeframes for fast-paced recruitment process.
- Tracked long-term metrics to measure recruitment process, monitoring quality of hires, time to hire and cost.
Senior Talent Acquisition Specialist
The Workshop, Inventors of Play
Chancery Lane, London
11.2021 - 11.2022
- Responsible for entire full-cycle recruitment process and candidate experience.
- Effectively sourced and screened applicants, co-ordinate and conducted interviews.
- Advise on selection and offers, extend and negotiate offers
- Develop and maintain strong working relationships with hiring managers and key stakeholders.
- Lead recruiter for newly opened Berlin office.
- Responsible for helping grow and scale the Blockchain hub in Berlin.
- Implemented robust recruitment process for Berlin campaign.
- Successfully hired awesome talent from some of the top companies in Berlin, (Heycar, Google, Klarna, JustEat, Delivery Hero and Hello Fresh).
- Hiring for Blockchain teams in London, Berlin and Malaga. The tech stack: Java, Spring Boot, JavaScript, Typescript, Angular, Docker, Kubernetes, Cassandra, RabbitMQ, Elasticsearch, Hazelcast, Microservices Architecture, TDD approach, Scrum methodology.
- Working a range of tech roles including multiples of software engineers, engineering managers, database engineers, devops engineers across 3 locations.
Talent Acquisition Specialist
Zaizi
Hammersmith
10.2020 - 11.2021
- Responsible for in-house, end to end recruitment service for all permanent and contract hires.
- Worked closely with Head of Engineering to hire DevOps (AWS, Cloudformation, Kubernetes, Lambda), Frontend (Javascript, React, Typescript), Architects (Java, Python, JavaScript, AWS), Developer (AWS, Django, Flask).
- Built talent pool of passive candidates suitable for future hires.
- Reduced time and cost to hire by over 50%.
- Cut the reliance on agencies and moved to 100% direct sourcing model.
- Coached and guided stakeholders on hiring best practice.
- Built Zaizi brand awareness working closely with Marketing.
Talent Acquisition Specialist
The Juice Plus Company
Hammersmith
07.2020 - 10.2020
- Managed the end to end recruitment for all technical positions at Juice Plus to help scale the engineering practice whilst they were going through an accelerated period of growth, demonstrated significant cost savings and reduced the reliance on agencies.
- Working closely with the director of Engineering to hire Java, Cloud/DevOps, Vue/React and AEM at mid to senior level.
- Responsible for defining role requirements, identified recruitment channels, conducting initial first stage screening, interviewing and assessing candidates, monitored pipelines through to negotiation and candidate acceptance.
- Creation of appealing adverts and promoting roles on various platforms including LinkedIn Recruiter, Job Boards and Social Media.
- Built and sustained strong relationships with key stakeholders providing a consultative approach.
- Onboarding of new starters including pre employment screening.
- Conducted market research and bench marking exercises to ensure Juice Plus were market competitive.
- Reporting – produced and analysed MI on days to hire, source mix and pipeline starters.
Resourcing Business Partner
Global Logic formerly known as ECS
Bermondsey, Southwark
11.2018 - 02.2020
- Stand-alone role delivering c70 hires focusing on Cloud and DevOps skills for the Enterprise Services arm of the business, mix of perm and contract.
- Delivered executive searches for key stakeholders – capturing detailed business role requirements and defining appropriate sourcing strategies.
- Stakeholder management included board level members
- Responsible for defining, communicating and implementing the recruitment strategy for the new practice.
- Identified areas of improvement within the recruitment process and implemented necessary changes for slicker and more efficient process.
- Built robust, cost effective sourcing channels including social media, job boards, LinkedIn Recruiter and meet-ups.
- Hired across different levels from Junior to Senior Management and a mix of permanent (80%) and contract (20%).
- The predominant tech stack was: AWS, CloudFormation infrastructure as code, CI/CD, front end React and Redux, Angular, Back end python and node.
- Hired across various disciplines which included Cloud/DevOps, Engineering, Digital, Security and Sales.
- Facilitated the graduate assessment centre for shortlisted candidates.
- Managed recruitment process for all early years career profiles.
- Recruitment MI on a weekly basis.
- Built strong pipeline of prospective candidates for future devops/cloud opportunities.
Break
Maternity Leave
10.2017 - 09.2018
Senior Recruiter
Ladbrokes Coral
Stratford
07.2017 - 10.2017
- Oversaw end to end recruitment which covered a range of roles across Head Office functions to include Finance, BI, Engineering and Marketing in London and regional areas.
- Roles covered included Commercial Analysts, BI Analysts, Network Security Analysts, Service Desk, Developers (Java and front end).
- Identified talent utilising various sources e.g. LinkedIn, job boards, ATS, existing talent pipeline, networking, referrals.
- Talent mapping.
- Strong focus on ensuring a smooth and seamless candidate journey.
- Creation of JD's and job posting.
- Management of agency suppliers.
- Forged strong relationships with key stakeholders across the business.
- Screened candidates, conducted telephone and face to face interviews and advised hiring managers on talent pipeline.
- Tracked candidates efficiently using ATS.
- Managed offer process and worked closely with HR to ensure a smooth on boarding process.
Senior Resourcing Consultant
William Hill
Shoreditch
08.2016 - 07.2017
- Act as a single point of contact in providing an end to end recruitment service for all tech roles across our Shoreditch and Gibraltar locations.
- Covered a wide range of roles within Development, DevOps, Quality Assurance, Project Delivery, BI, Infrastructure, Security, Service Desk at mid to senior level.
- Monitored and drove the successful delivery of recruitment for perm and contractor roles.
- Recruitment partner and point of contact for stakeholders across London and Gibraltar.
- Experienced in high volume recruitment, managed up to 50+ roles at any one time, equally, able to adapt and work to low volume recruitment.
- Direct sourcing/headhunting primarily on LinkedIn.
- Worked closely with marketing and hiring managers to create a strong employer brand and social media presence.
- Adapted and tailored sourcing methods when it came to filling the hard to fill more niche roles.
- Conduct screening calls and create shortlists to present to hiring manager's.
- Ensured Applicant Tracking System was constantly updated.
- Undertook briefs on all new roles and implemented a recruitment strategy.
- Attracted the best talent to William Hill through writing compelling and attractive adverts using tone of voice, utilising social media channels to promote William Hill Opportunities, culture and values, i.e. LinkedIn, Twitter, Careers Site.
- Took steps to improve the hiring process and provided a solid partnership when it came to recruiting, ensuring a seamless and positive journey throughout for both candidate and hiring manager.
- Built talent pipelines for future opportunities,
- Worked closely with HR to manage the offer process.
Delivery Consultant
Rethink Talent Management
South Bank , London
08.2015 - 07.2016
- Worked 2-3 days onsite for M&S hiring across their International, Logistics, Cyber Security, Digital and I.T functions.
- Several successful placements to date across Marks & Spencer, hires include Business Analysts, Project Managers, Cyber Security Specialists, Ethical Hackers, Engineers in Test, Java Software Engineers, Full Stack Engineer and Front End/UI Developers, IOS and Android Developers, Head of Infrastructure and Network Engineers.
- Dedicated to the Citrix account hiring sales and tech roles across EMEA, roles included Account Manager, Sales Specialist, BDM, Sales Engineer, Cloud Architects, Network specialist, DevOps Engineer.
- Utilised database, job boards and LinkedIn Recruiter.
- Proficiency with Bullhorn.
- Headhunting, executive search, passive candidate search.
- Put together ad campaigns to attract the best talent.
- Ensuring a smooth and seamless candidate experience.
- Partnered with hiring managers to report on activity, market trends and to discuss current and future requirements.
- Management of 2nd Tier suppliers.
- Managed the whole recruitment lifecycle from taking the requirement through to offer/ rejection.
- Worked closely with HR Business Partner and internal recruitment team to achieve objectives against agreed KPI's.
Senior Technical Recruiter
Tryzens
Tower Hill , London
06.2010 - 07.2015
- Responsible for Talent Acquisition, attracting and placing top talent to join Tryzens group across various specialisms within I/T/eCommerce.
- Delivery of end-to-end recruitment from candidate attraction through to offer/rejection.
- Established 100% direct sourcing campaigns using social media, job boards, headhunting, networking, referrals.
- Hired across London, Bulgaria and India office.
- Initial contact and engagement with a top Demandware specialist in Bulgaria resulted in Tryzens opening our first office in Europe.
- Proven experience of high volume recruitment managing to 30 roles at one time.
- Managed and put together compelling job adverts.
- Constantly striving to think ‘out of the box' and coming up with innovative passive search strategies.
- Conducted on boarding phase for all new starters.
- Built pipeline of talent/talent mapping.
- Partnered with hiring managers and senior leads to obtain and understand the requirement and to become SME.
- Preparation of offer letters/employment contracts.
- Assisted with the company's Graduate Scheme.
- Preparation of monthly/weekly reports.
Education
Bachelor of Arts - Business and French
University of Wolverhampton
Wolverhampton 06.2000 - 06.2003
Skills
- Candidate pipeline management
- Applicant Tracking System (ATS) management
- Online candidate sourcing
- LinkedIn headhunting
- Full life-cycle recruiting
- Recruitment campaigning
- Contract negotiation
- Talent management
- Employer branding
- Talent function building
- Recruitment
- Candidate sourcing
Accomplishments
- The Workshop - hiring in a new market and location without any prior experience and successfully bringing in awesome talent from some of the top companies in the region, contributing to the growth of the company in a startup environment
- Zaizi - Helped to grow and scale the business from 50 to 150 in 9 months. Made key hires at C level and helped to grow multi-disciplinary teams taking Zaizi from startup to small - medium size consultancy
- Juice Plus - Helped to build out the engineering function in the newly created department in London, hired a number of software engineers and architects working on a niche tech stack within a 3 month period.
- William Hill - forged strong relationships with key stakeholders building that foundation of trust and communication which was otherwise broken before my arrival. Reduced the time to hire by two weeks and built a robust and streamlined hiring process.
- Rethink - Hiring in the Cyber Security area of the business and competing with third parties, I successfully managed to headhunt and place hires from some of Europes top tech companies into M&S. This included a number of ethical hackers and a hire made from H&M Sweden for the Head of Compliance role
- Tryzens - Joined as a junior and quickly progressed to a senior. Grew Tryzens from 80 to over 200 in 1 year. Stopped the reliance on agency and implemented a 100% direct sourcing model. Introduced new tools and processes which enabled us to scale at speed
Timeline
Senior Talent Acquisition Specialist
Zaizi
02.2023 - 08.2023
Senior Talent Acquisition Specialist
The Workshop, Inventors of Play
11.2021 - 11.2022
Talent Acquisition Specialist
Zaizi
10.2020 - 11.2021
Talent Acquisition Specialist
The Juice Plus Company
07.2020 - 10.2020
Resourcing Business Partner
Global Logic formerly known as ECS
11.2018 - 02.2020
Break
Maternity Leave
10.2017 - 09.2018
Senior Recruiter
Ladbrokes Coral
07.2017 - 10.2017
Senior Resourcing Consultant
William Hill
08.2016 - 07.2017
Delivery Consultant
Rethink Talent Management
08.2015 - 07.2016
Senior Technical Recruiter
Tryzens
06.2010 - 07.2015
Bachelor of Arts - Business and French
University of Wolverhampton
06.2000 - 06.2003
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