Minal Ghumare

Project Name - Counterparty Credit Risk

• Contributed to projects following the Continuous Integration/Continuous Deployment (CI/CD) paradigm.
• Utilized various DEVOPS Atlassian Tools such as Bitbucket and Bamboo for project management and deployment purposes.
• Deployed new releases and implemented bug fixes using Bitbucket and Bamboo deployment links.
• Proficient in debugging deployment failures, as well as diagnosing issues in Oracle SQL Developer and UC4 job executions.
• Conducted daily monitoring of job executions across different environments using UC4 tool.
• Developed new UC4 jobs by integrating with Shell scripts and SQL procedures.
• Played a key role in enhancing the Financial Technology (FinTech) GUI for monitoring the End-of-Day (EOD) process of Nordea Bank ABP.
• Managed and monitored SQLAGENT jobs within SSMS database, resolving any encountered errors and conducting root cause analysis.
• Adhered to ITIL structure for Business As Usual (BAU) tasks, ensuring efficient operations.
• Engaged with Helix/Remedy incidents and change requests, delivering resolutions for identified issues.
• Monitored daily alerts from Remedy related to job failures, taking necessary actions for resolution.
• Oversaw and managed submitted calculations on GRID computing infrastructure.

• Spearheaded the AD Operations team, providing vital business support and overseeing investigation and troubleshooting of production issues, ensuring end-to-end ownership of production stability and maintenance activities including certificate renewals and resiliency exercises.
• Developed, coordinated, and prepared yearly calendars for Sustained Resiliency (SR) and Disaster Resiliency (DR) activities for all applications.
• Led planning, coordination, and implementation efforts for Sustained Resiliency (SR) and Disaster Resiliency (DR) activities for three key applications (APAR, BIR, TPS), engaging with various teams.
• Managed change management and incidents independently for all applications, ensuring prompt resolution.
• Took full responsibility for issue handling, from mitigation to resolution, driving Root Cause Analyses (RCAs), action item monitoring, and closure of aging issues.
• Collaborated with globally distributed teams on cross-program deliveries, leveraging existing system capabilities.
• Successfully onboarded and implemented Splunk across seven applications involving over 60 Linux servers.
• Executed automation projects in alignment with firm-wide policies, resulting in a 90-minute reduction in Mean Time to Resolution (MTTR) during SR and DR events.
• Published metrics such as First Time to Response, Ticket Volume, Ticket Backlog, and P1 issues to track performance.
• Emphasized retrospective analysis for process improvement, conflict resolution, and alignment of team priorities.
• Conducted weekly tracking of open production tickets for geographically dispersed team members using agile methodology, employing Kanban dashboards through Trello for abstract view and management of ticket volumes.
• Configured Geneos as a monitoring tool for four critical applications and utilized Autosys and Control-M tools for running specific or automated jobs efficiently.

• Development of Unix shell scripts, SQL loader scripts PL/SQL for extraction and loading of data
• Managing ETL processes from different heterogeneous source systems like Flat files, XML, Oracle using Mapping composer tool
• Gathering requirements and creating technical design
• Estimation and effort tracking and logging
• Managing daily BAU and tasks assigned to the development team of 5 members
• Tracking dev status updates and daily issues to closure
• Coordinating between the client and business, and leading offshore development team as an on-site coordinator for a period of 6 months
• Collaboration with BOW team for a largescale Instrument data migration of Equity and Debt instruments to decommission legacy Data mastering system for benefit of the client organization
• Supporting the GSD team on any production issues and incident management from on-site
• Single POC for Production release deployments from CTB
• Mentoring and knowledge sharing for all new-joiners and developers in CTB team.

• Consistently praised by management for providing technical, quality and production leadership to assigned team
• Sound knowledge of Financial products, Reference Data, troubleshooting, root cause analysis and corrective action implementation with over 12+ years of experience in supporting highly critical Investment Banking systems
• ITIL v3 2011certified professional
• PROFESSIONAL, More than 12+ years of software delivery, system maintenance and production support experience in the Investment banking domain
• A competent professional with exposure of CTB as well as RTB activities
• Knowledge of Unix shell scripting ,PL-SQL programming, Microsoft SQL server
• Working knowledge of Instrument reference data for various asset categories under Equity and Debt
• Have worked on a large-scale Instrument data migration of Equity and Debt instruments (over 11 million instruments and 10 different asset classes) from legacy Data Mastering system to newer, more strategic and resourceful Data masters; providing the client with benefits of risk reductions, Data Quality improvement and cost reductions
• Good time management skills - ability to thrive in high pressure or tight schedule

• Maintenance of the existing system, executing and monitoring jobs according to established 24/7 schedule
• Respond to alarms/alerts within defined SLA's and responsible for providing the support depending on the priority of the issues to meet client SLA
• Active participation in the continuous service improvement (CSI) drive for the project and suggested value ads, which were implemented successfully providing benefit to the customer
• Facilitating inter and intra-city BCP as a recognized BCP personnel
• Working with other teams (e.g
• Enterprise Infrastructure Services, Identity & Security Management Services, Network Services, Performance Services, etc.) to troubleshoot incidents & problems, coordinate maintenance work, deliver projects, etc.