A dedicated and seasoned professional with extensive experience in both Quality Analysis and Business Analysis within the eCommerce sector. Recognized for a meticulous approach to product quality and expertise in Salesforce platform solutions. Capable of capturing intricate client requirements and translating them into actionable solutions, ensuring alignment with business objectives. Certified as a Salesforce Administrator and Business Analyst, adept at bridging technical nuances with business needs. Supplemented by a master’s degree in Applied Data Science and Statistics, offering profound analytical acumen and the ability to derive insights from complex datasets. Actively seeking roles to leverage this comprehensive skill set for data-driven decision-making and strategic growth enhancement.