Mimoza Bag
City of London,LND
Summary
Dedicated Community Events Manager experienced in Hospitality settings and Hotel Sales professional with a strong background in sales, workplace experience and event planning at global leading organisations. Proven record of delivering successful events and building client partnerships while also leading cross-functional teams across 9 countries. Effective stakeholder management and great communication skills to deliver professional and smooth running events.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Corporate Experiences & Events Manager
CBRE GWS
London
10.2022 - 06.2023
- Managed over £100k annual budget towards business and community events across American Express office's in 9 countries and over 3,000 employees.
- Organised and executed various community events from diversity, equity and inclusion to wellness and social workshops, to drive colleague engagement. In Q1CY23, building occupancy grew 10% from same period 2022.
- Managed internal stakeholders and senior leaders to grow demand for events by 100% in Q12023 from same period 2022. To achieve event satisfaction and rise in demand, managed event planning requirements, vendor negotiation and logistics, including catering and risk assessment.
- Supported design of colleague engagement events strategy and key performance indicators (first in this account), defined operational processes for community and business events and trained 30 plus team members in event planning. This led to 5 out of 5 in customer satisfaction survey and increased customer's recognition of CBRE's Workplace Service.
- Designed event promotional assets for internal social media (Slack), email newsletter and on-site AV services to promote weekly activations and increase Workplace Experience visibility. This led to 10% higher event participation across three event categories in Q12023, from same period 2022.
Senior Meetings & Events Sales Executive & Event P
The Clermont Group
City of London
09.2021 - 10.2022
- Managed 3 key accounts (4-5* London Hotels) including administering ERP, responding to RFP's as well as orchestrating across accounting, hotel operations and guest services. Achieved 60% of quarterly booking rate from previous, despite pandemic.
- Supported brand activation of key accounts (Novartis, PWC, Glossier & American Express) such as large conferences, award ceremonies, and product launches to achieve 100% in sales quota.
- Designed new product proposal to target, small production of entertainment industry with estimated £2M addressable market per annum, including social media plan leveraging Marvel filming production.
Meeting and Event Sales Executive
Leonardo Royal Hotels
City of London
10.2019 - 09.2021
- Managed 12 accounts (3-5* hotels based across UK), totalling £80k-£300k per month in sales, including creating proposals for new and repeat clients (Apple, McDonald's, Economist).
- Contacted prospects for show-rounds, and maintained database of regular businesses, feedback from key stakeholders and joined discussions on financial growth sales calls.
- Supported global director of sales and sales managers with their day-to-day task handling and managing key partnerships. Forged strong, long-lasting relationships with clients and customer base.
Cluster Meetings, Events & Groups Sales Executive
Former GLH Group (The Clermont Group)
City of London
01.2019 - 10.2019
- Managed 8 small accounts, led team training for colleagues and have achieved tracked score of 100% for BDRC.
- Determined customer needs and budgets, recommending package options to meet requirements.
- Designed displays and floor plans to meet client requirements.
- Coordinated smooth running events of up to 500 guests and worked to client budget, achieving maximum value on target spending.
Events Coordinator
Thistle Kensington Gardens & Thistle Hyde Park
London
10.2018 - 01.2019
- Built client relationships by taking enquiries, bookings via emails, social platforms and phone calls and conducting on-and-off site visit with relevant portfolio of clients.
- Designed, budgeted and led execution of in-person events from conception to completion, with up to 400 attendees.
Social Media Editor
Turquoise Travel Marketing & PR Agency
London
04.2013 - 08.2017
- Implemented creative methods using social media tools such as Instagram, Facebook and Twitter which increased viewers strategically.
- Designed a brand strategy by focusing on historical and cultural content based on trend analysis of industry, which led to 30% growth in viewers and re-shares on these platforms.
- Generated creative ideas for social-first content aligned with campaign objectives.
Education
Masters of Science - International Hotel and Tourism Management
Oxford Brookes University
Oxford, Oxfordshire 09/2018 - 08/2019
Bachelor of Arts - Television & Technical Arts
Middlesex University
London 09/2013 - 08/2016
Skills
- Entrepreneur mindset
- Event management
- Qualtrics XM
- Project Management
- Workplace Experience Culture development
- Sales B2C
- Opera Micros, PMS & Sales (5 years)
- Fundraising and marketing
- Corporate strategy implementation
- Team building
- Problem-solving
- Leadership
Languages
Turkish
Native
German
Intermediate
Spanish
Beginner
Korean
Beginner
Certification
- Digital Marketing Strategy with Goldman Sachs 10,000 Women- July 2023
- Project Management Reinvented for Non-Project Managers via LinkedIn- June 2023
- IBM Data Science Orientation via Coursera- June 2020
- German A2 at Goethe Institute & A-level Study
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Corporate Experiences & Events Manager
CBRE GWS
10.2022 - 06.2023
Senior Meetings & Events Sales Executive & Event P
The Clermont Group
09.2021 - 10.2022
Meeting and Event Sales Executive
Leonardo Royal Hotels
10.2019 - 09.2021
Cluster Meetings, Events & Groups Sales Executive
Former GLH Group (The Clermont Group)
01.2019 - 10.2019
Events Coordinator
Thistle Kensington Gardens & Thistle Hyde Park
10.2018 - 01.2019
Social Media Editor
Turquoise Travel Marketing & PR Agency
04.2013 - 08.2017
Masters of Science - International Hotel and Tourism Management
Oxford Brookes University
09/2018 - 08/2019
Bachelor of Arts - Television & Technical Arts
Middlesex University
09/2013 - 08/2016
- Digital Marketing Strategy with Goldman Sachs 10,000 Women- July 2023
- Project Management Reinvented for Non-Project Managers via LinkedIn- June 2023
- IBM Data Science Orientation via Coursera- June 2020
- German A2 at Goethe Institute & A-level Study
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