MIMI MIROSLAVA JANOSCIKOVA
Maldon,Essex
Summary
Adaptable manager with experience, skilled in leading teams to operational success and keeping them motivated. I am reliable person with passion for new opportunities to learn and develop. I care about people as well as performance. I am looking forward to answer all your additional questions.
Overview
4
4
Languages
1
1
Certification
12
12
years of professional experience
Work History
Transportation Manager
XPO Logistics c/o Tesco fuels
West Thurrock, Essex
02.2025 - Current
- Managed fleet operations, overseeing maintenance, repairs, and safety compliance for over 100 vehicles
- Supervised preventive maintenance schedules, inspections and repairs to minimise downtime.
- Managing over 130 drivers, recruitment, investigations, disciplinarians and absence management.
- Coordinated emergency response procedures for transportation incidents, ensuring rapid resolution.
- Developed contingency plans for transportation disruptions, minimising delays in deliveries.
- Led regular meetings with customers to discuss service updates and address concerns., projecting stand-by and dropped loads report.
- Utilised customer feedback to make improvements in service delivery and operational efficiency.
- Enforced compliance with health and safety procedures to prevent accidents and injuries.
- Investigated accidents occurred in area to determine cause, improve overall risk management and prevent similar occurrences in future.
- Scheduled meetings to discuss and verify health and safety concerns, addressing best practices and quality standards.
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Updated HR databases, ensuring data integrity and confidentiality are maintained.
- Managed grievance procedures, mediating conflicts and resolving issues in a fair manner.
- Working on continuous improvement projects with training department and H&S department.
- Directed daily operations in South East region fuel distribution Control Tower.
- Managing Tachomaster, Checkmaster, Microlise and fleet database Axscend.
Transport FLM
DHL contract Ardo UK
Ashford, Kent
03.2022 - 09.2024
- Developed department policies and procedures, and managed personnel activities and schedules.
- Ensure fleet and drivers comply with all legal and regulatory requirements.
- Working in TachoMaster, Microlise, Key2
- Fleet use and service planning/booking
- Responsible for Health and Safety following DHL policies
- Effectively and efficiently handle customer service complaints and concerns
- Working close with regional asset manager and health and safety business partner to ensure all DHL procedures/policies are in place and followed
- Advised senior management on facilities needs and delivered ongoing operational support.
- Report and investigate all accidents and incidents
- Ensure preventive maintenance on trucks is performed on a timely basis
First Line Manager
DHL Driving Development Centre - Driving Ambition
Daventry, Northamptonshire
04.2022 - 03.2022
- Kept two training development centres (south) day to day operation running smoothly and efficiently
- Worked closely with fleet compliance supervisor to comply with all legal and regulatory requirements for vehicle fleet and drivers.
- Fleet use and service planning
- Managed health and safety in accordance with DHL policies.
- Creating safe systems of work and delivering inductions to new candidates
- Planning instructors/driving assessors training days, CPC courses, delivering 1-2-1s
- Creating DHL driving assessment process and planner, communication and promotion to other DHL sites
- Working with DHL Foundation to deliver TACS (trucks and child safety)
- Advised senior management on facilities needs and delivered ongoing operational support.
Shift Manager
DHL Supply Chain - M&S contract
West Thurrock, Essex
05.2021 - 03.2022
- Administration work, 1-2-1s, performance reviews, investigation and disciplinary procedures following DHL policies and procedures
- Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.
- Dispatched and assessed operation efficiency, achieving customer satisfaction.
- Monitored and ensured team compliance with company regulations and procedures.
- Resolved employee conflicts in most efficient manner while following company protocols.
- Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
- Training new management
- Covering multiple departments simultaneously during pandemic
Desk Controller
DHL Supply Chain - M&S contract
West Thurrock, Essex
06.2018 - 05.2021
- Increased team productivity through ongoing motivation and implementing incentives.
- Delegated tasks effectively amongst large teams, ensuring continued success against daily KPI targets.
- Successfully managed up to 72 employees per shift by monitoring workload, assessing performance and assigning duties.
- Mentoring and supporting staff with their development plan
- Implemented absence control procedures maximise staff attendance levels.
- Working closely with higher management
Warehouse Operative
24.7 agency for DHL Supply Chain M&S contract
West Thurrock, Essex
04.2017 - 06.2018
Stockroom Supervisor
INDITEX group ZARA
West Thurrock, Essex
09.2016 - 03.2017
- Used inventory management system to maintain accurate order records.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Sourced and managed inventory using software, generating reports.
- Removing slow-moving products and delisted products from company inventory and storage.
- Organized stock areas and displays, ensuring product visibility
- Created and monitored KPI metrics from order placement to product delivery, maintaining high-levels of customer satisfaction.
Warehouse Operative
24.7 agency for DHL Supply Chain for M&S
West Thurrock, Essex
07.2014 - 09.2016
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Picked orders to meet productivity targets.
- Transported pallets and heavy stock using pump truck equipment.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Reported missing or damaged items to management, quickly resolving stock issues.
- Managed inventory movements to process incoming shipments and organise storage areas.
Education
GCSEs - Graphic of digital media
SOS OStrovskeho 1
Kosice, Slovakia01-2012
Skills
- High prioritizing and organizing skills
- Microsoft Office Suite expertise
- Issue and conflict resolution
- Customer and staff interaction
- Spillard Live experienced
- Autonomise, Tachomaster, Checkmaster, Kronos, Axscend experienced
- Excellent communication skills
- Vehicle maintenance
- Health and safety
- Transport team management
Certification
- First aid certified
- Trade Union Rep certified
- Accident and investigation certified
- DHL UK Foundation Safeguarding training for GoTeach UK supporters
- CSCS certified
- Certified DHL GoGreen Specialist
Languages
Slovak
First Language
English
Advanced
C1
Czech
Upper Intermediate
B2
Polish
Intermediate
B1
Timeline
Transportation Manager
XPO Logistics c/o Tesco fuels
02.2025 - Current
First Line Manager
DHL Driving Development Centre - Driving Ambition
04.2022 - 03.2022
Transport FLM
DHL contract Ardo UK
03.2022 - 09.2024
Shift Manager
DHL Supply Chain - M&S contract
05.2021 - 03.2022
Desk Controller
DHL Supply Chain - M&S contract
06.2018 - 05.2021
Warehouse Operative
24.7 agency for DHL Supply Chain M&S contract
04.2017 - 06.2018
Stockroom Supervisor
INDITEX group ZARA
09.2016 - 03.2017
Warehouse Operative
24.7 agency for DHL Supply Chain for M&S
07.2014 - 09.2016
GCSEs - Graphic of digital media
SOS OStrovskeho 1