Summary
Overview
Work History
Education
Skills
Languages
References
Additional Information
Timeline
Generic

Milton Alves

Coalisland

Summary

Motivated and technically skilled Computing and IT graduate with hands-on experience in Python, Java, SQL, and web technologies. Proven ability to work both independently and in teams, with a strong foundation in software engineering, problem-solving, and project coordination. Practical background in warehouse and operations management, combining leadership, organizational and time management skills with a growing focus on software development and artificial intelligence. Eager to apply technical knowledge and team collaboration skills to a software development role.

Experienced with customer service, inventory management, and sales support. Utilizes effective communication skills to enhance team collaboration and customer interactions. Knowledge of retail operations and product merchandising to drive store success.

As retail professional, equipped with valuable experience in customer service and store operations. Committed to teamwork and achieving results, consistently reliable and adaptable to changing needs. Proficient in inventory management and point-of-sale systems, with strong focus on communication and problem-solving.

Overview

24
24
years of professional experience

Work History

Store Team Member

KDM Hire
06.2022 - Current
  • Maintained store inventory by organizing stock, performing counts, and reordering supplies as needed.
  • Operated various tools and machinery safely while adhering to company policies and safety standards..
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.

Operator

Linden Foods
08.2018 - 02.2021
  • Classified and labelled livestock by weight, shape, and gender to meet quality standards.
  • Maintained data consistency and accuracy under time constraints.
  • Worked effectively within a team and upheld health and safety procedures.

Warehouse Manager

Editorial Presença
07.2015 - 05.2018
  • Managed national/international orders and logistics for book dispatch.
  • Performed stock control and monthly inventory reports using digital systems.
  • Coordinated a small team and ensured on-time shipping across Europe.

Sales & Warehouse Manager

Staples
10.2011 - 11.2014
  • Recommended IT and telecom products to customers, improving store sales.
  • Oversaw inventory systems and ensured stock alignment between store and warehouse.

Assistant Manager

Ibersol (Burger King/KFC)
02.2001 - 07.2010
  • Led customer satisfaction initiatives and trained new employees.
  • Ensured compliance with hygiene and food safety standards.
  • Supported performance improvement through KPI tracking and HR involvement.

Education

BSc (Honours) - Computing and IT – Software Pathway

The Open University
01.2024

Skills

  • Proficient in Python and Java (OOP)
  • Proficient in HTML, CSS, and JavaScript
  • Version control proficiency: Git/GitHub
  • Proficient in machine learning techniques
  • Knowledge of Agile practices in project execution
  • Effective time management
  • Goal-oriented mindset
  • Attention to detail
  • Team cooperation
  • Adaptable and flexible

Languages

English (Fluent)
Portuguese (Native)

References

References available upon request

Additional Information

Full UK Driving License

Timeline

Store Team Member

KDM Hire
06.2022 - Current

Operator

Linden Foods
08.2018 - 02.2021

Warehouse Manager

Editorial Presença
07.2015 - 05.2018

Sales & Warehouse Manager

Staples
10.2011 - 11.2014

Assistant Manager

Ibersol (Burger King/KFC)
02.2001 - 07.2010

BSc (Honours) - Computing and IT – Software Pathway

The Open University
Milton Alves