Miltiadis Toumasatos

Provided friendly and efficient customer service across checkouts and the service desk in a busy retail environment. Handled cash and card payments, operated tills, completed cash counts and processed refunds and exchanges accurately. Responded to customer enquiries, resolved issues professionally and remained calm and efficient during peak trading periods.

Led nightly team operations in a fast-paced retail environment, assigning tasks, coordinating workflow and ensuring stock targets were completed on time. Supported team members, assisted customers and maintained clean, organised and safe work areas. Developed strong leadership, teamwork and problem-solving skills while remaining reliable and productive under pressure.