Milly Tunisau
Stoke On Trent,Staffordshire
Summary
Compassionate and driven individual with communication and problem-solving skills, complemented by background in customer service and team collaboration. Demonstrates ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in Pharmaceutical Order Packer role.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
Work History
Attachee at Movements International
Latika Bali
Suva, Naitasiri
07.2020 - 09.2020
- Collaborated efficiently with team members, improving overall productivity of the sales.
- Improved data capture and storage systems to maintain orderly, up-to-date trade records.
Temporary Customer Service Representative
Annabelle Tudia
Suva, Naitasiri
02.2018 - 12.2018
- Assisted customers in making informed decisions by providing detailed product information.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Listened actively to offer accurate information and best solution to customer needs.
- Performed administrative duties contributing towards smooth operations.
Election Polling Day Worker
Mohammed Saneem
Suva
11.2018 - 11.2018
- Carried out activities in line with work schedule.
- Handled customer queries effectively ensuring their satisfaction.
Mail Sorter at Post Fiji Limited (Holiday Job)
James Brown
Suva
12.2016 - 02.2017
- Demonstrated strong teamwork skills whilst handling large quantities of letters and packages.
- Implemented thorough checks for misdirected or lost post, aiding in customer satisfaction.
- Sorted mails accurately for swift retrieval and delivery, improving productivity.
Education
Diploma In Office Management - Organisational Skills, Customer Service, Personal Development & Team Work
University of the South Pacific
Fiji 06.2016 - 11.2020
Certificate In Business Management - Marketing, Economics, Finance Management
Fiji Institute Of Technology
Fiji 01.2006 - 11.2007
Certificate In Hospitality & Tourism - Housekeeping, Food & Beverage, Baking, Cooking
Femmus School Of Hospitality
Fiji 06.2005 - 12.2005
Certificate In Basic Computing - Microsoft Word, Excel, Power Point
Australia Pacific Tertiary Institute
Fiji 12.2005 - 01.2006
Dudley High School
Fiji 01.2001 - 12.2004
Vashist Muni Memorial Primary School
Fiji 01.1999 - 12.2000
Lami Primary School
Fiji 01.1993 - 12.1998
Skills
- Active Listening
- Compassion & Empathy
- Interpersonal
- Flexibility & Adaptability
- Communication
- Customer Service
- Computer
- Time Management
Affiliations
- Travelling
- Reading
- Decorating
- Listening to Music & Podcast
- Baking & Cooking
- Hiking
Accomplishments
2003 Awarded third prize in my form.
2005 Successfully completed Certificate In Hospitality & Tourism,
2006 Successfully completed Certificate in Basic Computing,
2020 Successfully completed Certificate In Office Management
2021 Successfully completed Certificate in Basic Baking.
Timeline
Attachee at Movements International
Latika Bali
07.2020 - 09.2020
Election Polling Day Worker
Mohammed Saneem
11.2018 - 11.2018
Temporary Customer Service Representative
Annabelle Tudia
02.2018 - 12.2018
Mail Sorter at Post Fiji Limited (Holiday Job)
James Brown
12.2016 - 02.2017
Diploma In Office Management - Organisational Skills, Customer Service, Personal Development & Team Work
University of the South Pacific
06.2016 - 11.2020
Certificate In Business Management - Marketing, Economics, Finance Management
Fiji Institute Of Technology
01.2006 - 11.2007
Certificate In Basic Computing - Microsoft Word, Excel, Power Point
Australia Pacific Tertiary Institute
12.2005 - 01.2006
Certificate In Hospitality & Tourism - Housekeeping, Food & Beverage, Baking, Cooking
Femmus School Of Hospitality
06.2005 - 12.2005
Dudley High School
01.2001 - 12.2004
Vashist Muni Memorial Primary School
01.1999 - 12.2000
Lami Primary School
01.1993 - 12.1998
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