Milly Tunisau
Stoke On Trent,Staffordshire
Summary
Compassionate and driven individual with communication and problem-solving skills, complemented by background in customer service and team collaboration. Demonstrates ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in Pharmaceutical Order Packer role.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
Work history
Attachee at Movements International
Latika Bali
Suva, Naitasiri
2020.07 - 2020.09
- Collaborated efficiently with team members, improving overall productivity of the sales.
- Improved data capture and storage systems to maintain orderly, up-to-date trade records.
Temporary Customer Service Representative
Annabelle Tudia
Suva, Naitasiri
2018.02 - 2018.12
- Assisted customers in making informed decisions by providing detailed product information.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Listened actively to offer accurate information and best solution to customer needs.
- Performed administrative duties contributing towards smooth operations.
Election Polling Day Worker
Mohammed Saneem
Suva
2018.11 - 2018.11
- Carried out activities in line with work schedule.
- Handled customer queries effectively ensuring their satisfaction.
Mail Sorter at Post Fiji Limited (Holiday Job)
James Brown
Suva
2016.12 - 2017.02
- Demonstrated strong teamwork skills whilst handling large quantities of letters and packages.
- Implemented thorough checks for misdirected or lost post, aiding in customer satisfaction.
- Sorted mails accurately for swift retrieval and delivery, improving productivity.
Education
Diploma In Office Management - Organisational Skills, Customer Service, Personal Development & Team Work
University of the South Pacific
Fiji 2016.06 - 2020.11
Certificate In Business Management - Marketing, Economics, Finance Management
Fiji Institute Of Technology
Fiji 2006.01 - 2007.11
Certificate In Hospitality & Tourism - Housekeeping, Food & Beverage, Baking, Cooking
Femmus School Of Hospitality
Fiji 2005.06 - 2005.12
Certificate In Basic Computing - Microsoft Word, Excel, Power Point
Australia Pacific Tertiary Institute
Fiji 2005.12 - 2006.01
Dudley High School
Fiji 2001.01 - 2004.12
Vashist Muni Memorial Primary School
Fiji 1999.01 - 2000.12
Lami Primary School
Fiji 1993.01 - 1998.12
Skills
- Active Listening
- Compassion & Empathy
- Interpersonal
- Flexibility & Adaptability
- Communication
- Customer Service
- Computer
- Time Management
Affiliations
- Travelling
- Reading
- Decorating
- Listening to Music & Podcast
- Baking & Cooking
- Hiking
Accomplishments
2003 Awarded third prize in my form.
2005 Successfully completed Certificate In Hospitality & Tourism,
2006 Successfully completed Certificate in Basic Computing,
2020 Successfully completed Certificate In Office Management
2021 Successfully completed Certificate in Basic Baking.
Timeline
Attachee at Movements International
Latika Bali
2020.07 - 2020.09
Election Polling Day Worker
Mohammed Saneem
2018.11 - 2018.11
Temporary Customer Service Representative
Annabelle Tudia
2018.02 - 2018.12
Mail Sorter at Post Fiji Limited (Holiday Job)
James Brown
2016.12 - 2017.02
Diploma In Office Management - Organisational Skills, Customer Service, Personal Development & Team Work
University of the South Pacific
2016.06 - 2020.11
Certificate In Business Management - Marketing, Economics, Finance Management
Fiji Institute Of Technology
2006.01 - 2007.11
Certificate In Basic Computing - Microsoft Word, Excel, Power Point
Australia Pacific Tertiary Institute
2005.12 - 2006.01
Certificate In Hospitality & Tourism - Housekeeping, Food & Beverage, Baking, Cooking
Femmus School Of Hospitality
2005.06 - 2005.12
Dudley High School
2001.01 - 2004.12
Vashist Muni Memorial Primary School
1999.01 - 2000.12
Lami Primary School
1993.01 - 1998.12