Summary
Overview
Work History
Education
Skills
Certification
Qualifications
References
Timeline
Generic

Milly Mitchell

Renfrew,Renfrewshire

Summary

Experienced in working within customer service with five years of knowledge and experience. Proficient in IT skills, including Microsoft Word, Excel, and PowerPoint. Confident in using the internet and composing emails. Known for a positive upbeat attitude, resilience, and attention to detail. I demonstrate excellent verbal and written communication skills and I maintain punctuality consistently. I am a hard working individual who aims to achieve excellence in any task I am given. I consider myself to be a team player who is willing to help others and can also work independently depending on what the task requires. I am eager to start my career in Estate Agency and hopefully progress my skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew member

McDonald's
Glasgow, Glasgow City
10.2019 - 01.2025
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Attended to customers with friendly and accurate service.
  • Supported management in administrative tasks enhancing operational efficiency.
  • Checked completed orders for accuracy, quality and presentation.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Worked fast and accurately to meet customer needs and service goals.
  • Acted as team player by helping colleagues finish their tasks.
  • Addressed questions, concerns and complaints of customers.
  • Established professional relationships with peers to enhance productivity and teamwork.
  • Took orders at counter and drive-through with clear communication and professionalism.

Education

Bachelor of Science - Adult Nursing

University of West of Scotland
Paisley
09/2021 -

Scottish Qualifications Certificate - Higher

Renfrew High School
Renfrew, Renfrewshire
08/2015 - 06/2021

Skills


Five years of customer service experience


Excellent IT skills including Microsoft Word, Excel and power-point


Confident using the internet and composing emails


Positive upbeat attitude


Resilient and detail oriented


Punctual


Excellent verbal and written communication skills



Certification

First Aid Training

Qualifications

Higher Modern Studies - A

Higher Administration - B

Higher Business Management - B

Higher English - B

Higher Maths - C

Higher Geography - C

Higher Human Biology - C

References

References available upon request.

Timeline

Crew member

McDonald's
10.2019 - 01.2025

Bachelor of Science - Adult Nursing

University of West of Scotland
09/2021 -

Scottish Qualifications Certificate - Higher

Renfrew High School
08/2015 - 06/2021

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