In the retail sector, I worked as a Retail Assistant at both Winchester Cathedral and M&S, where I worked as a Christmas temp. I excelled in customer service, inventory management, and sales. My responsibilities included assisting customers, maintaining displays, and handling cash transactions. This role honed my communication skills and taught me the importance of providing exceptional customer service.
With administrative work, I served as an Administrative Assistant for a summer at Reed Business Information. In this position, I learnt how to complete daily administrative tasks such as scheduling meetings, organizing files, and correspondence. I also provided support for data entry and basic IT troubleshooting. This role enhanced my organisational skills and gave me a solid foundation in administrative processes and procedures.
- Basic administrative support such as logging visitors in and out, checking IDs etc.
- Data entry
- Meeting and greeting visitors
- Project Support
- Documentation management
- Correspondence handling
- Positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise.
- Replenishment, keeping well-maintained, presentable item displays.
- Resolved customer complaints and process issues.
- Performed daily store opening and closing, readying sales floor for customers.
- Processed product returns.
- Designed visual merchandising and window displays.
- Assisted customers with product selection and sales, recommending items personally.
- Target-driven
- Confident communicator
- Time management
- Product knowledge