MILLIE WATERS

Assisted with reception duties to ensure smooth operations.

Managed cash handling processes accurately and responsibly.

Provided customer service and support for inquiries on a daily basis.

Maintained a clean and tidy reception area to enhance visitor experience.

Guided customers with information regarding membership and site facilities.

• Greeting and seating customers
• Welcoming guests as they enter and providing menus
• Answering any questions they may have about the menu
• Serving food and beverages
• Delivering meals and drinks to customers' tables promptly and efficiently
• Ensuring customer satisfaction
• Checking in with customers during their meals to ensure that they are enjoying their food
• Clearing and resetting tables
• Removing used dishes and utensils from tables, wiping down surfaces, and resetting tables for the next customers
• Maintain cleanliness
• Adhering to food safety standards
• Maintaining personal hygiene, and following proper procedures for handling and serving food.
• Prioritizing tasks, and staying organized during busy periods to ensure efficient service.

• Created a warm, inviting atmosphere by being friendly, welcoming, and sociable with the customers
• Maintained composure and courtesy while handling customer feedback
• Served hot and cold beverages
• Demonstrated confidence and motivation
• Embraced change with a positive attitude
• Presented and provided detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Informed customers about the day’s specials
• Served food
• Arranged table settings and maintain a tidy dining area
• Short Term Contract