Millie Tuckley
Stourbridge,Dudley
Summary
Dedicated current care worker with 1.5 years of experience. I secure team success through hard work, attention to detail and excellent organisation. I'm a loyal employee and team member, resolving issues isn't a hard task for me and work well under pressure. I have built my care giving experience over this time, this has included great knowledge on mobility equipment, personal care and hygiene, meal preparation that is most importantly nutritious and enjoyable. I am confident with any given task. good judgement, punctuality and hard work promotes me to achieve positive results in my work. Compassionate and committed, with exceptional communication and problem-solving skills, eager to contribute meaningfully to my community. Proficient in providing emotional support and practical assistance, fostering trust and well-being. Dedicated to making positive difference in this role.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Community care worker
cera care
Kingswinford, Dudley
05.2024 - Current
- Aided mobility-impaired individuals, improving their ease of movement within their homes.
- Documented daily care activities to provide comprehensive patient records.
- Respected cultural beliefs and practices whilst delivering personalised care services.
- Assisted with daily living activities to improve quality of life.
- Ensured safety in the home environment for reduced risk of injury.
- Fostered independence with assistance in personal grooming and hygiene tasks.
- Implemented infection control measures, prioritising the health and safety of clients.
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Conducted basic household repairs for increased comfort and safety of patients.
- Demonstrated patience and understanding during challenging situations, promoting a calm atmosphere.
- Supported family members with information on patient care, easing their worries.
- Provided compassionate care and companionship to maintain customer fulfilment.
- Established rapport with clients, fostering trusting relationships and addressing emotional and physical needs.
- Adapted quickly to changes in client condition or behaviour, modifying care plan accordingly.
- Provided assistance with daily living activities such as toileting, feeding, dressing leading to increased independence among clients.
- Aided clients with bedtime routines, washing and dressing.
- Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
Cafe barista
oopsy daisies
Brierley Hill, Dudley
11.2023 - 04.2025
- Developed seasonal drink recipes that became popular among customers.
- Implemented health and safety regulations throughout daily operations ensuring compliance at all times.
- Collaborated with team members during busy periods to maintain smooth service flow.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Maintained clean job sites, improved working conditions.
- Restocked frequently used items including clean napkins, tablecloths and cutlery roll-ups and maintained clean server station.
- Greeted visitors warmly for a welcoming atmosphere.
- Coordinated teamwork efforts for smoother project executions.
Pharmacy assistant
the broadway
Stourbridge, Dudley
09.2022 - 04.2023
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
- Conducted regular stock checks to maintain an accurate inventory system.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Kept pharmacy counter and related areas clean, neat and organised.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Counted and labelled prescriptions with correct item and quantity.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Maintained confidential patient records in line with data protection laws.
Waitress/Bar staff
the mayfair club
Brierley Hill, Dudley
02.2022 - 08.2022
- Advanced team efficiency by assisting in training new waitstaff members.
- Improved customer satisfaction by providing efficient and friendly service.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Accommodated special event needs, provided customised services for parties.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Utilised professional communication skills to resolve customer complaints.
- Created an inviting atmosphere through friendly interaction with customers.
- Collaborated with team members to provide seamless service during busy periods.
- Served guests spirits, lagers and stouts at bar.
- Inspected customer identification to verify age against legal standards.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Kept bar service areas stocked with tea, coffee and espresso.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Handled cash transactions securely minimising risk of theft or fraud.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
GCSEs - maths, english, art, food tech, geography, german
redhill secondary school
Stourbridge, Dudley 09.2015 - 03.2020
btec level 3 extended diploma in applied science - applied science
Halesowen College
Halesowen 09.2020 - 09.2022
Skills
- Knowledge of housekeeping practices
- Nutrition management knowledge
- Behavioural support strategies
- Non-Violent restraint techniques
- Experience in home visits
- Personal care expertise
- Elderly care understanding
- Experience with assistive technology
- Understanding of medication administration
- Proactive outreach
- Basic life support training
- Daily routine support
- Disability awareness
- Meal and snack preparation
- Emotional support and companionship
- Nutrition and hydration support
- Infection prevention and control
- Feeding assistance
- Shopping and meal preparation
- Mobility aids
- Precision in measurements
- Empathetic service
- Beverage serving
- Alcohol licensing laws compliance
- Cleaning procedures knowledge
- Proactive listening
- Patience under pressure
- Calm under stress
- Cash handling
- Customer Service
- Payment Processing
- Table clearing
- Medication knowledge
- Confidentiality assurance
- Inventory stocking
- Customer issue resolution
- Stocking shelves
- Secure storage of medications
Timeline
Community care worker
cera care
05.2024 - Current
Cafe barista
oopsy daisies
11.2023 - 04.2025
Pharmacy assistant
the broadway
09.2022 - 04.2023
Waitress/Bar staff
the mayfair club
02.2022 - 08.2022
btec level 3 extended diploma in applied science - applied science
Halesowen College
09.2020 - 09.2022
GCSEs - maths, english, art, food tech, geography, german
redhill secondary school
09.2015 - 03.2020
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