Millie Shaw

• Performed bookkeeping tasks, including invoicing and expense tracking.
• Expedited document filing system with new, organised method.
• Submitted timely reports which provided critical updates on various projects.
• Interacted professionally with clients providing excellent service at all times.
• Updated company databases by inputting new employee contact information and employment details.
• Supported staff with administrative needs for photocopying, faxing and filing.
• Arranged filing systems for easy use and retrieval by personnel.
• Wrote professional letters, emails and memoranda for business communication.
• Examined, scanned and input documents in software system.
• Sorted and organised different types of information by document type, personnel or location.
• Kept adequate office supplies on hand to support staff and business requirements.
• Processed new customer orders, coordinated related documentation and adjusted account balances.
• Gathered information, created charts and produced reports for staff.
• Tracked metrics with excel spreadsheets and modelled data for staff.

When I worked here I got a qualification in health safety, how to work around food and keeps high standards in work area. While working here I dealt with customers by taking their orders and payments. I also would cash up at closing time, when cashing up I would be trusted to pay delivery drivers. This gave me experience in communication with customers as well as being able to provide an efficient and friendly service.

• Stayed up to date on menu changes to accurately answer customer queries.
• Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
• Followed health and hygiene standards when handling food and cleaning restaurants.
• Delivered checks, collected cash or credit card payments and provided receipt to customers.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Ensured compliance with health regulations through effective cleaning practices in the dining area.

• Delivered food and drinks discreetly for seamless and unobtrusive service.
• Informed kitchen staff regarding special order requirements.
• Polished glasses and cutlery to pristine standards.
• Arranged tables and set up linens and silverware in preparation for guests.
• Kept tables clear of used crockery, glassware and cutlery.
• Followed health and hygiene standards when handling food and cleaning restaurants.
• Maintained excellent level of service in busy and demanding restaurant environment.