Millie Saywell

• Communication: Tasked with providing high quality customer service support, communicating clearly to both customers and colleagues in a professional manor
• Time management: Working under high stress environments during busier periods demonstrating excellent time management skills and efficiency This was also demonstrated throughout university, working on multiple projects at one time and completing them to a high standard
• Complaint management: Dealing with customer feedback or complaints, taking on board queries that others may have to resolve further issues

• Leadership: Recently taking on a greater leadership role, communicating with managers to support the store Delegating roles to other colleagues, training new members, improving team morale, listening to questions and reaching solutions that deliver to a high standard

Additional skills: Microsoft packages including word, power point and excel